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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Paperback – 31 Jul 2016

by Gene Kim (Author), Kevin Behr (Author), George Spafford (Author)

343 customer reviews

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The Phoenix Project: A Novel about It, Devops, and Helping Your Business Win
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Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO. The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

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Product details

Paperback: 382 pages
Publisher: IT Revolution Press; Revised ed. edition (31 July 2016)
Language: English
ISBN-10: 0988262509
ISBN-13: 978-0988262508
Product Dimensions: 15.3 x 2.6 x 22.9 cm
Average Customer Review: 343 customer reviews
Amazon Bestsellers Rank: 55,623 in Books (See Top 100 in Books)
- #20 in Books > Science & Nature > Engineering & Technology > Production, Manufacturing & Operational > Productivity
- #37 in Books > Business, Finance & Law > Management > Balanced Scorecard
- #62 in Books > Business, Finance & Law > Management > Production & Quality Control

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Product description

About the Author

Gene Kim is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years and has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the "40 Innovative IT People Under The Age Of 40" list, and was given the Outstanding Alumnus Award by the Department of Computer Sciences at Purdue University. Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the Chief Strategist for the CIO and Board Advisory Practice at Assemblage Pointe, where Kevin has built a unique consulting practice that mentors and coaches IT organizations to increase their business effectiveness and competitive advantage now and over the long term through the application of improvement sciences. George Spafford is a Research Director for Gartner covering process improvement in IT operations that leverage best practice references. He is a prolific author and speaker, and has consulted and conducted training on strategy, IT management, information security and overall service improvement in the U.S., Canada, Australia, New Zealand and China.

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M. Donovan

The Pheonix Project is an IT Fable

12 April 2017

Format: Kindle EditionVerified Purchase

The Pheonix Project is an IT Management Fable, the characters are for the most part extreme representations of concepts and people you interact with in business. The scenarios though are all too realistic, failing companies due to poor ability to respond to the voice of the customer, overrunning major projects with no end in sight, heroics all around, a failure to understand the voice of the business with security demands, audit requirements and processes that add hours, days and months to lead times, despair and frustration from all quarters and open hostility not just between IT and the rest of the business but an IT civil war too. Yes Bill is almost magical at seeing the problems, Steve changes from antagonist to mentor too easily, I've never seen a change manager as willing to adapt as Patty, so on and so forth, but a story bogged down in meetings wouldn't be of much interest. Oh and Eric. You'll never work with Eric, if you do, follow him everywhere.

With these realistic problems that no doubt face most of us the Pheonix Project lays out a number of tools and approaches that will lead the reader to think "damn, that's a good idea" or "that's an amazing way of looking at it". There's a moment in the book (I got it on kindle first, but now I have a physical copy that's getting the highlighter treatment) where one of the executives more or less goes "well dur well done you've figured it out" to which another goes, "well why didn't you think to explain this to everyone?" we often assume that the obvious is obvious to everyone, it's like a person watching poker on TV who can see everyone's cards going "well that outcome was obvious" clearly it wasn't to the people playing who couldn't see the cards.

All in all this book should be a must-read for everyone in IT or work with IT, it sets out the groundwork for implementing lean principles in IT and I wish I'd read it years ago. To be honest I think anyone with aspirations to help improve workflow through an organisation should read this, and the Goal and then sit down and think about the lessons presented within.

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Charlie Halford

I cannot recommend this book highly enough

6 June 2014

Format: HardcoverVerified Purchase

This is the best book I've read on applying lean manufacturing processes to IT operations work. What makes is so great is that it is an expertly written, compelling story which leads you on a journey, rather than preaching dry theory.

Anyone with experience in IT will be utterly absorbed by the characters and situations in the story. On more than one occasion I felt like I was actually re-living past experiences, as the authors capture the relationships, motivations and consequences so accurately. With a background of failing IT established (which is made so real by shared experiences), the book slowly leads you through the main characters decision making process, showing you all the successes and failures he makes on the way to truly understanding how to manage the flow of work through his IT operations department.

Again, this book is brilliant, and should be a must-read for anyone either in IT, or in an origination supported by it.

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Mr Christopher Lewis

One of the best things i have read for ages - Oh why did i wait so long to read this book?

27 January 2017

Format: Kindle EditionVerified Purchase

Last year Everyone I know in the IT industry kept raving about this book called The Phoenix Project. I didn't even bother to listen or look at the book as I wasn't that interested. I thought it was some sort of life story about some rags-to-riches startup company who now have a multi-million £ turnover.

So fast forward to Jan 2017 and I'm looking at training material for up coming exams and The Phoenix Project pops up as a "when bought with" offer. It's on sale with kindle, so I decided to read the synopsis and realised I totally missed the point about the book.

I click buy and start reading almost straight away, a few days later i can't put it down and try and find every opportunity to read more.

It is one of the best books I have read in a while.

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LDJ

I know that guy!

25 November 2015

Format: Kindle EditionVerified Purchase

If you work in IT of any sort, you’ll love this book. You’ll spend the first few chapters clearly relating to each and every person often thinking to yourself “I know that guy”. This is a clever story about a fictitious parts company and the burden/issues face through their (mis)use of IT. The book focuses on a newly appointed head of IT and his small team and how he adopts various DevOps approaches to solve long-standing IT issues.
I thought this was a really smart mix of factual IT problems and fictitious storytelling. It’s a really enjoyable and relatable read that I would certainly recommend.

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K. Hood

I never intended to read this book... and couldn't put it down - DevOps by working example

31 August 2017

Format: Kindle EditionVerified Purchase

I never intended to read this book. I don't spend all weekend glued to a book about IT... but this gripped me from the blurb onwards, with relate-able events such as an overrunning project, whose scope increases exponentially, resignations, co-workers going AWOL, poisonous managers, human bottlenecks, under-investment, etc., And none of this explains why I had so many late nights, and my husband thought I was being as mad, as when I entered the cats in a cat show or took 6 kids on the coast-to-coast... It is a great evangelising tool for DevOps. It explains the concepts by using the Phoenix project as a working example, and you must read it (even if you think you know it all after 20+ years in web development).

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Amazon Customer

Page 296 and 297 are of particular interest ;)

12 December 2017

Format: PaperbackVerified Purchase

Essential reading for anyone in IT who needs to understand a little around the background and history of DevOps and how to adopt the 'three ways' to reduce technical debt, elevating your Dev to Ops constraints, while amplifying feedback loops and ensuring trust and collaboration between all teams. Recommended along with viewing the Flickr '10+ Deploys per Day' Velocity conference presentation in 2009 that is mentioned on pages 296 and 297 which helped to kickstart the DevOps movement.

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Most recent customer reviews

Richard Fitzgerald

Well written and edutaining 😀

Well written audiobook and well narrated and also scarily true to real life! Edutainment

Published 4 days ago

Amazon Customer

Great book for anyone involved in service delivery,

Great book for anyone involved in service delivery, business processes and software delivery. Many characters in the book are recognisable around us.Read more

Published 14 days ago

FODRed74

A must read for IT geeks!

This book recounts IT issues that we’ve all faced. As an IT project manager I loved this & its definitely changing how I think. Very inpressive! Love this book

Published 1 month ago

JHad

Five Stars

Good read excellent novel.

Published 1 month ago

Helen

Great intro to DevOps and Continuous Delivery

Covers all the major aspects of DevOps, Continuous Delivery, Theory of Constraints, poogi etc, and is an easy and enjoyable read.Read more

Published 1 month ago

Omur

The book is pretty much about my daily life

I'm a Linux sysadm in an operations team. The book is pretty much about my daily life, all the struggles and problems.Read more

Published 1 month ago

Denny de la Haye

Very readable

Very readable book that gives a good overview of the concepts involved in DevOps (and why you might want to try it).

Published 1 month ago

Andrew N Conoops

What a great book. It’s like having your own IT and ...

What a great book. It’s like having your own IT and management guru with you at home and in the office.Read more

Published 2 months ago

Gwen

A must read for anyone with an interest in IT. Informative, easy to read and understand book

Its is one of the best books IT i've read, very informative and written in an easy to read and understand format (I read the whole book in 3 evenings).Read more

Published 2 months ago

David F.

If you in Support read this.....

Very eye opening read

Published 2 months ago

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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Paperback – 31 Jul 2016

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