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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win by [Kim, Gene, Behr, Kevin , Spafford, George]
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The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win Kindle Edition

4.7 out of 5 stars 291 customer reviews

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Product description

About the Author

Gene Kim is a multi-award winning CTO, researcher, and author. He is the founder of Tripwire and served as CTO for thirteen years. His books include The Phoenix Project, The DevOps Handbook, The Visible Ops Handbook, and Visible Ops Security.Gene is a huge fan of IT operations and how it can enable developers to maximize throughput of features from "code complete" to "in production" without causing chaos and disruption to the IT environment. He has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the "40 Innovative IT People to Watch Under the Age of 40" list, and he was named a Computer Science Outstanding Alumnus by Purdue University for achievement and leadership in the profession.Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the general manager and chief science officer of Praxis Flow LLC. Kevin has 25 years of IT management experience and is a mentor and advisor to CEOs and CIOs. He is the co-author of The Phoenix Project and The Visible Ops Handbook.George Spafford is a research director for Gartner, covering DevOps, technical change, and release management, in addition to the use of bimodal IT and the pace-layered application strategy. His publications include hundreds of articles and numerous books on IT service improvement, as well as co-authorship of The Phoenix Project, The Visible Ops Handbook, and Visible Ops Security.

Product details

  • Format: Kindle Edition
  • File Size: 1836 KB
  • Print Length: 376 pages
  • Publisher: IT Revolution Press (10 Jan. 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ISBN-10: 0988262576
  • ISBN-13: 978-0988262577
  • ASIN: B00AZRBLHO
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 4.7 out of 5 stars 291 customer reviews
  • Amazon Bestsellers Rank: #4,778 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Top customer reviews

Format: Hardcover Verified Purchase
This is the best book I've read on applying lean manufacturing processes to IT operations work. What makes is so great is that it is an expertly written, compelling story which leads you on a journey, rather than preaching dry theory.

Anyone with experience in IT will be utterly absorbed by the characters and situations in the story. On more than one occasion I felt like I was actually re-living past experiences, as the authors capture the relationships, motivations and consequences so accurately. With a background of failing IT established (which is made so real by shared experiences), the book slowly leads you through the main characters decision making process, showing you all the successes and failures he makes on the way to truly understanding how to manage the flow of work through his IT operations department.

Again, this book is brilliant, and should be a must-read for anyone either in IT, or in an origination supported by it.
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Format: Kindle Edition Verified Purchase
If you work in IT (heck, even if your business has any IT - so that's all of you), then you should read this book.

Regardless of your specific role, I'm certain that you'll learn something useful (and more importantly, actionable). I've changed my approach to doing a few things already based on lessons I've taken from the book and I still need to process some more ideas around how to do stuff better. I expect that I'll be reading it at least one more time through so that I don't miss anything that I could make use of.

One month ago, I'd never heard about this book. Of all the interesting and useful things that I took away from the Microsoft Global MVP Summit this November, I suspect that this will have the greatest impact. Fellow PowerShell MVP Steven Murawski often talks about DevOps and recommends this book in his presentations. He's such a fan of the book that he brought a bunch of copies to give out and I was very glad to receive one after hearing him extol its virtues.

Having read the first few chapters on the flight back from Seattle, on landing I purchased the Kindle edition from Amazon UK so that I could carry it around on my Kindle and phone in order to reduce the barriers to being able to consume it!

Personally, I love the approach that this book takes. By encompassing so much useful information about ITSM, DevOps methodologies and much more in a novel with an engaging storyline, I was able to read it much more easily and quickly that many of the dry technical texts that bog down our industry. I think that it also helped me to digest the information and apply it to my work situation more easily, even though I work in a significantly different type of organisation to that in the story.

The bottom line is that this isn't just a good book, it's an important book. You should read it at the first available opportunity. We'll all be the better for it.
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Format: Kindle Edition Verified Purchase
If you work in IT of any sort, you’ll love this book. You’ll spend the first few chapters clearly relating to each and every person often thinking to yourself “I know that guy”. This is a clever story about a fictitious parts company and the burden/issues face through their (mis)use of IT. The book focuses on a newly appointed head of IT and his small team and how he adopts various DevOps approaches to solve long-standing IT issues.
I thought this was a really smart mix of factual IT problems and fictitious storytelling. It’s a really enjoyable and relatable read that I would certainly recommend.
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Format: Kindle Edition Verified Purchase
The Pheonix Project is an IT Management Fable, the characters are for the most part extreme representations of concepts and people you interact with in business. The scenarios though are all too realistic, failing companies due to poor ability to respond to the voice of the customer, overrunning major projects with no end in sight, heroics all around, a failure to understand the voice of the business with security demands, audit requirements and processes that add hours, days and months to lead times, despair and frustration from all quarters and open hostility not just between IT and the rest of the business but an IT civil war too. Yes Bill is almost magical at seeing the problems, Steve changes from antagonist to mentor too easily, I've never seen a change manager as willing to adapt as Patty, so on and so forth, but a story bogged down in meetings wouldn't be of much interest. Oh and Eric. You'll never work with Eric, if you do, follow him everywhere.

With these realistic problems that no doubt face most of us the Pheonix Project lays out a number of tools and approaches that will lead the reader to think "damn, that's a good idea" or "that's an amazing way of looking at it". There's a moment in the book (I got it on kindle first, but now I have a physical copy that's getting the highlighter treatment) where one of the executives more or less goes "well dur well done you've figured it out" to which another goes, "well why didn't you think to explain this to everyone?" we often assume that the obvious is obvious to everyone, it's like a person watching poker on TV who can see everyone's cards going "well that outcome was obvious" clearly it wasn't to the people playing who couldn't see the cards.
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