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Amazon Protect 4 year Accidental Damage & Breakdown Cover for Portable Audio from £550 to £599.99

London General Insurance Company Limited

  • Mechanical and electrical breakdown cover including accidental damage.
  • No extra costs or other charges.
  • You choose between a replacement or an Amazon Gift Card (or alternative selected by the Insurer) to the same value if your product cannot be repaired.
  • Worldwide cover. Documents emailed within 24 hours. Cancel at any time, full refund within 45 days, proportional thereafter. Transferable if you sell or gift your product.
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Amazon Protect 5 year Accidental Damage & Breakdown Cover for Portable Audio from £550 to £599.99

London General Insurance Company Limited

  • Mechanical and electrical breakdown cover including accidental damage.
  • No extra costs or other charges.
  • You choose between a replacement or an Amazon Gift Card (or alternative selected by the Insurer) to the same value if your product cannot be repaired.
  • Worldwide cover. Documents emailed within 24 hours. Cancel at any time, full refund within 45 days, proportional thereafter. Transferable if you sell or gift your product.
  • Amazon Protect only covers products purchased on the same day from Amazon.co.uk. Please read the Policy Summary located on the insurance product page before buying.
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Philips DS9800W/10 Fidelio SoundSphere Docking Speakers for iPad/iPhone/iPod with AirPlay

3.0 out of 5 stars 31 customer reviews

RRP: £715.00
Price: £598.90 & FREE Delivery in the UK. Details
You Save: £116.10 (16%)
Only 2 left in stock.
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  • Stream music with AirPlay wireless technology
  • SoundSphere for a natural, deeper and wider sound impression
  • Real hand-crafted wood speaker enclosure for fidelity sound, External finish polished with lacquer
  • Fidelio docking station for charging, AUX-in for easy connection to almost any electronic device
  • 2 x 50 W RMS total output power, Remote control
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£598.90 & FREE Delivery in the UK. Details Only 2 left in stock. Dispatched from and sold by Amazon. Gift-wrap available.

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  • Pay Monthly: Interest-free monthly payments and other finance options may be available on eligible orders of items sold by Amazon totalling £400 or more. Finance provided by Hitachi Personal Finance. Interest may be payable. Learn more.

Product details

  • Product Dimensions: 76.2 x 47.4 x 34 cm ; 12 Kg
  • Boxed-product Weight: 16 Kg
  • Batteries 1 Lithium Metal batteries required.
  • Item model number: DS9800W/10
  • ASIN: B004WV9AA4
  • Date first available at Amazon.co.uk: 28 April 2011
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (31 customer reviews)
  • Amazon Bestsellers Rank:

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Product Description

Bring music to life with deep, natural audio delivered by acoustic SoundSphere technologies. Equipped with AirPlay, these elegant speakers let you stream songs directly from your iPod touch, iPhone, iPad and iTunes.

AirPlay lets you stream your entire iTunes music collection to your Fidelio docking stations. It plays wirelessly from the iTunes program on your computer, iPhone, iPad or iPod Touch to any AirPlay-enabled speaker in your home. All you have to do is ensure your speakers are connected to your Wi-Fi network. AirPlay also lets you play simultaneously on every speaker in every room. Make your favourite tunes follow you into whichever room you go.

Wood has been used throughout history to craft the finest musical instruments. Its natural acoustic properties continue to make it the material of choice for the best instruments and sound equipment today. Not only is this docking station handcrafted in wood, advanced wood bending techniques have been applied to create the right curvature for the enclosure. The calculated curve reduces vibration and eliminates the distortion of sound, resulting in the delivery of natural, life-like audio.

Compatible with: iPod touch, iPod touch 2nd generation, iPod touch 3rd generation, iPod touch 4th generation.

Compatible with: iPhone, iPhone 3G, iPhone 3GS, iPhone 4 and iPad



Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
After um-ing and ah-ing about my Zeppelin Air and the drawbacks I've found with it, I decided to buy a set of these so I could compare and then sell/return the speakers I found the most lacking.

The problem with the air was mainly the soundstage - I know I should have known this but it's not until you have to live with it that it really starts to become obvious. The Zeppelin is smart, powerful and classy but you cant get past the fact that the left and right channels are only 8 inches apart so unless you put your face right up to it, you lose out on stereo which is a bigger loss than I'd anticipated. Also the bass doesn't go down as low as i'd like. It's warm and bassy enough in general but its lacking that silken sub-100hz deep bass due to the sub only being 5" and also only having that slender cabinet to reverberate around in.

These Philips speakers are a different proposition altogether. I took them out of the box and was struck by 2 things; how massive and heavy they are and how beautifully designed and finished they are - great first impression!

I plugged them in and got to sorting out the wifi. This took 5 minutes and was a lot easier than the zeppelin. I only had to press a few buttons use my iPhone and it was sorted. So still good.

Then I started playing music and was blown away. Obviously the big difference was the stereo separation, that stereo effect I was missing was back! Philips provide a huge cable to connect the two speakers so you can put them as far apart as you like really (15ft?) The sound was powerful (possibly more so than the Zeppelin) and the bass was noticeably deeper and more authoritative.
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I am (was) a loyal Philips fan. Great products. Until I bought these speakers. Great speakers, until they just stopped working after 12 months.

I got the dreaded "flashing red light." Checked on internet and saw it was design flaw (firmware problem) -- with absolutely no way to reset the speakers manually.

I called Philips and they said I had to pay £140 to get it fixed -- despite the fact that they know they had product that has design flaw with the firmware.

Philips should be ashamed. And Amazon should also take a long hard look at themselves knowing they are selling a product that has design flaw like these speakers do.
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Having spent a long time deciding what device to buy to stream music I very nearly went for a Sonos network, however I'm very glad I didn't. I went to the Apple store in Covent Garden to see and hear these, and compare them to the B&W Zeppelin. I can tell you these win hands down. Obviously you get proper stereo seperation, which is not the case with the Zeppelin, but the sound from the Philips is sharper, richer and more mellifluous. The Fedelio App is worth downloading, as it has a 5-band equaliser, but not much else - hopefully Philips will improve it. I listened to virtually every device on the market at this pricepoint and believe me, these are the best.

On to set up - but firstly a word for the packaging - it is superb, each speaker gets its own hessian carry bag. There is ample cable between the speakers and set up took me, from start to finish, no more than 10 minutes. Easy peasy. Love them love them love them and will be looking at another set very soon. Only small complaint it that the charging dock for the iPod / iPhone comes with a two pin wall plug rather than three. The speakers don't so i'm going to assume that this was a slight oversight by Philips. No big deal - a fiver on Amazon and a converter is on the way. If you are considering at this price point, these are the speakers to buy.

I have tried everything from Metallica to Sinatra, Ella to Kid Rock, Classical to Motown and these sounded superb every time.
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I have had these speakers since Jan 2013 and over the Christmas period they develop a fault that has stopped them working both through airplay and cabled attachment.

The 'Red Light' error costs £128 to repair through their service 3rd party company and as many others have stated is not a permanent fix to the fix.

I love the design and sound of the speakers and have had numerous Philips products in the passed but for a £600 product to break after under 2 years and to be told by the service team that it has such a high repair cost is unacceptable, especially from a company such as Philips that sells itself on it quality of product.

I can't see myself buying Philips products in the future and given these now seem to be discontinued by Philips as well as requiring firmware updates since iOS8 I would warn any upcoming purchasers to buy only if aware of the above.
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The good news is these speakers sound absolutely fantastic. They have crisp clear top end, tight base response and really do create an impression of being surrounded by the sound. From a sound perspective I couldn't fault them.

But now for the bad news. They are very very unreliable. The first pair lasted 4 months and then died with a red flashing light. This seems to be a common problem on the Philips support forum. The second pair also lasted about 4 months and then started hissing and then completely died with no lights. During the period they were working the airplay was also quite unreliable and required frequent resets. This also seems to be a common problem looking at the support forums. Thankfully the Amazon return service was excellent and I returned the second one for a full refund.

It is a great regret that these are so unreliable as the sound quality does make me want to order again. However, at the moment I don't feel this is a viable product, especially given the high price. I suspect these speakers may have thermal problems due to a lot of electronics, power supply, airplay server, audio power amps all being crammed into a small enclosure with no ventilation. Whatever the problem I do hope Philips create a more reliable version soon.

If you fancy giving them a try to see how they sound then it may be worth it but you may be returning them to Amazon before too long.

Update June 2014.
Tempted by lower price and the sound quality from these I bought a another pair. Number 3 did better in lasting a year and a half and then died like the first two. As this was out of warranty I decided to look inside and this confirmed my original suspicions of poor thermal design.
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