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Perfect Phrases for Performance Reviews 2/E (Perfect Phrases Series) Paperback – 1 Jan 2011
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About the Author
Douglas Max is managing director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills.
Robert Bacal is the author of Managing Performance and The Complete Idiot's Guide to Consulting.
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Top customer reviews
The book has three sections. Part one establishes the context for performance feedback, outlining goal setting, documenting performance, and conducting a performance review that is effective and within legal guidelines. The second part contains several sample forms that can be used to capture performance review discussions with employees. The bulk of the book is in part three. It contains brief phrases a manager could use to describe performance that is Outstanding, Exceeds Expectations, Meets Expectations, Needs Improvement, or is Unacceptable. Separate phrase sets are provided for a broad range of competencies and job skills.
This is a good resource for less-experienced managers who either have trouble finding concise ways to communicate about performance or who prefer specific examples of feedback rather than more abstract guidance.
Most helpful customer reviews on Amazon.com
I give a copy to all my new supervisors.