• RRP: £12.99
  • You Save: £4.60 (35%)
FREE UK Delivery on book orders dispatched by Amazon over £10.
Only 5 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
People Skills: How to Ass... has been added to your Basket
+ £2.80 delivery
Used: Good | Details
Condition: Used: Good
Comment: Dispatched from London.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts Paperback – 1 Jun 1986

4.1 out of 5 stars 48 customer reviews

See all 11 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
Paperback
£8.39
£5.57 £0.01
Note: This item is eligible for click and collect. Details
Pick up your parcel at a time and place that suits you.
  • Choose from over 13,000 locations across the UK
  • Prime members get unlimited deliveries at no additional cost
How to order to an Amazon Pickup Location?
  1. Find your preferred location and add it to your address book
  2. Dispatch to this address when you check out
Learn more
click to open popover

Frequently bought together

  • People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts
  • +
  • How to Talk to Anyone: 92 Little Tricks For Big Success In Relationships
  • +
  • The Charisma Myth: Master the Art of Personal Magnetism
Total price: £20.28
Buy the selected items together

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.



Product details

  • Paperback: 324 pages
  • Publisher: Touchstone; Reissue edition (1 Jun. 1986)
  • Language: English
  • ISBN-10: 067162248X
  • ISBN-13: 978-0671622480
  • Product Dimensions: 14 x 2.3 x 20.3 cm
  • Average Customer Review: 4.1 out of 5 stars 48 customer reviews
  • Amazon Bestsellers Rank: 144,580 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

Synopsis

Explores listening, assertion, and conflict management skills needed for the development of effective interpersonal communications and more meaningful human relationships, with an examination of barriers to communication.

About the Author

Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others.

See all Product description

Customer reviews

Read reviews that mention

Top customer reviews

17 March 2017
Format: Paperback|Verified Purchase
One person found this helpful
|Comment|Report abuse
24 October 2011
Format: Paperback|Verified Purchase
10 March 2013
Format: Kindle Edition|Verified Purchase
10 January 2014
Format: Paperback|Verified Purchase
24 February 2016
Format: Paperback|Verified Purchase
15 December 2013
Format: Paperback|Verified Purchase

Would you like to see more reviews about this item?

Pages with related products. See and discover other items: listening skills

Where's My Stuff?

Delivery and Returns

Need Help?