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The Outsourcing Handbook: How to Implement a Successful Outsourcing Process Hardcover – 3 Feb 2006

4.5 out of 5 stars 2 customer reviews

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Product details

  • Hardcover: 240 pages
  • Publisher: Kogan Page; 1 edition (3 Feb. 2006)
  • Language: English
  • ISBN-10: 0749444304
  • ISBN-13: 978-0749444303
  • Product Dimensions: 16.3 x 2.9 x 24 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 811,253 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

Review

"The detail and advice given...are first class; the authors do not assume any prior knowledge." -- E-Code

"A comprehensive, 'user-friendly' nicely organised reference and guide which is confidently recommended reading." -- The Midwest Book Review

"A hands-on and applied approach to exploring the intricacies of commencing, managing, renewing and/or terminating outsourcing engagements." -- Journal of Economic Literature

"Helps the reader understand each stage of the outsourcing process...and gives important details needed to ensure success." -- Abstracts of Public Administration, Development and the Environment

"Provides a strategy that any manager can implement." -- European Foundation for management development, Vol 50, Issue 1

"The structured approach will be a reliable and practical source of help to anybody dealing with outsourcing, whether in the context of manufacturing or knowledge-work." -- Deependra Moitra, General Manager (Research), Infosys Technologies Limited, Bangalore, India

Book Description

Easy-to-read and a good reference for managers who are contemplating the use of outsourcing|Provides a detailed step-by-step planning tool for any outsourcing project|Describes the various stages of an outsourcing project and explains how to improve and strengthen the process of outsourcing in any organization|The techniques provided are applicable to any sort of outsourcing effort in any industry

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Top Customer Reviews

Format: Hardcover
This concise handbook offers a well-organized, comprehensive overview of the basics of outsourcing. Authors Mark J. Power, Kevin C. Desouza and Carlo Bonifazi identify the most common pitfalls in outsourcing, and offer a thorough life cycle approach to initiating, managing and terminating outsourcing engagements. Their style is pedantic in spots, but they never promised an exciting read, just a dependably solid and useful one. getAbstract finds that their brief list of outsourcing best practices deserves to be clipped and posted prominently in the office of any manager responsible for outsourcing programs, and other ongoing projects as well.
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Format: Hardcover
Preface and Introduction. A well balanced introduction with clear definitions of what outsourcing is all about in context with the business drivers. The strategic factors driving outsourcing are clearly laid out for the reader and show various (although not all-exhaustive) types of outsourcing models deployed today.

Defining the Problems. The book gets straight to the problem areas and defines ten of the most commonly experienced traps; it also identifies excellent context questions that must be borne in mind for any organisation that is considering outsourcing. The authors constantly prompt the reader with thought provoking questions about the internal and external factors to be considered and identify their potential pitfalls. The book also reveals the essential tasks that an organisation needs to perform in order to implement a successful outsourcing project. The details of the example descriptions are excellent and are obviously based on relevant case studies.

The Outsourcing Life Cycle. The book follows a logical methodology that mirrors the processes of a successful outsourcing experience. Also, it guides the reader through the outsourcing life cycle to provide wise counsel on how to repeat the process through attention to knowledge management, metrics, relationship management and the outsourcing management maturity model.

Needs, Assessments, Management and Relationships. The core of the book consists of in-depth assessments of what organisations need to do. The authors take you through all the steps in a logical process. It starts from the strategic view, where the business, operational, financial and risk elements are assessed.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 4.5 out of 5 stars 4 reviews
10 of 11 people found the following review helpful
5.0 out of 5 stars A definitive study of corporate outsourcing as the evermore popular weapon in the multinational competition of global economics 14 Jun. 2006
By Midwest Book Review - Published on Amazon.com
Format: Hardcover
The Outsourcing Handbook: How To Implement A Successful Outsourcing Process, a collectively written descriptive analysis by Mark J. Power (President of ROS Incorporated), Kevin C. Desouza (Information School, University of Washington), and Carlo Bonifazi (Co-founder and Vice-President of ROS Incorporated), is a definitive study of corporate outsourcing as the evermore popular weapon in the multinational competition of global economics. Providing and an expansive grasp of strategic assessment, defining ones needs, vendor assessment, negotiation and contract management, project initiation and transition, management of relationships, continuing, modifying, and terminating arrangements, and the repeating process -- all in aide of developing the readers skills in the outsourcing process -- The Outsourcing Handbook is a comprehensive, "user-friendly", nicely organized reference and guide which is confidently recommended reading, especially for corporate leaders and governmental policy makers.
5 of 5 people found the following review helpful
5.0 out of 5 stars The Outsourcing Handbook: How to Implement a Successful Outsourcing Process 1 Sept. 2006
By Pramod Nayak - Published on Amazon.com
Format: Hardcover
The book is an easy read.. takes the reader step by step through the outsourcing lifecycle. Provides best practices and practical tips
1 of 1 people found the following review helpful
3.0 out of 5 stars Common sense book 29 April 2009
By Richie - Published on Amazon.com
Format: Hardcover Verified Purchase
Good common sense book on the basics of outsourcing - mainly focussed at 'offshoring' rather than II/Infrastructure outsourcing
2 of 3 people found the following review helpful
5.0 out of 5 stars A how-to guide to outsourcing 16 May 2008
By Rolf Dobelli - Published on Amazon.com
Format: Hardcover
This concise handbook offers a well-organized, comprehensive overview of the basics of outsourcing. Authors Mark J. Power, Kevin C. Desouza and Carlo Bonifazi identify the most common pitfalls in outsourcing, and offer a thorough life cycle approach to initiating, managing and terminating outsourcing engagements. Their style is pedantic in spots, but they never promised an exciting read, just a dependably solid and useful one. getAbstract finds that their brief list of outsourcing best practices deserves to be clipped and posted prominently in the office of any manager responsible for outsourcing programs, and other ongoing projects as well.
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