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Out of the Crisis Paperback – 2 Oct 2000

by
W Edwards Deming (Author)
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W Edwards Deming (Author)
4.6 out of 5 stars 27 customer reviews
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Product details

  • Paperback: 524 pages
  • Publisher: MIT Press; 1st MIT Press Ed edition (2 Oct. 2000)
  • Language: English
  • ISBN-10: 0262541157
  • ISBN-13: 978-0262541152
  • Product Dimensions: 13.7 x 3 x 21.6 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Bestsellers Rank: 219,977 in Books (See Top 100 in Books)

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Book Description

This book analyses quality control and productivity in all aspects of industry. Dr Deming provides a full account into improving quality, productivity and competitive position while seeing how the key role of management plays a part. The emphasis of the book is a better understanding of the causes and resolving them in the industry business. --This text refers to an out of print or unavailable edition of this title.

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Top Customer Reviews

5.0 out of 5 starsA real classic, still worth reading.
By Steven on 12 Mar. 2017
Format: Hardcover Verified Purchase
A really worthwhile read for anyone working in organisational performance / management / quality. A classic.
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5.0 out of 5 starsForgotten hero
By JHvW on 27 Oct. 2013
Format: Hardcover Verified Purchase
One of those books that should be read by anyone interested in the economy in general. Bill Edwards Deming is one of my heroes and should be considered the father of modern quality control. As a statistician he was always careful and methodical which means that most what he said made sense (even if you do not agree with him. I loved his dry wit and humor,
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4.0 out of 5 starsFour Stars
By Neil Burnett on 30 Mar. 2017
Format: Paperback Verified Purchase
Good.
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5.0 out of 5 starsA management winner
By observer100 on 6 Aug. 2002
Format: Paperback
Although it is many years since I first read "Out of the Crisis" and I have read management books voraciously, it remains for me the one which 'hits the button' most accurately. In a way it is an easy read, and in a way it is not. Dr Deming's approach is characterised by a combination of an unusual degree of rigour for a management book with an unusual degree of humanity. It is precisely this combination which makes it so uniquely valuable. Although many of the principles he puts forward are now accepted almost universally, the way they are put into practice is often lamentable and a re-reading of his penetrating work remains important. Other principles are still regarded as counter-intuitive. It is these which I find the most illuminating. The most useful role of this book is that it should provoke thought and study. So much popular management literature seems to advocate a quick simplistic 'fix'. Dr Deming specifically encourages us to study profoundly. Management simply IS difficult, which is why great managers are so rare. Dr Deming will not lead you astray.
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5.0 out of 5 starsSimply the Best!
By C. Clayton on 27 Aug. 2008
Format: Hardcover
Edwards Deming's powerful book Out of the Crisis outlines a way to improve American manufacturing by encouraging management to plan for the future and foresee problems to eliminate waste of manpower, of materials and of machine time. Quality must be designed in.

Timeless ideas permeate this book. One of the major themes in the book is that quality must be built in at the design phase. I have seen numbers as high as 80% of the cost is driven in during the design phase.

Deming's 14 points and other ideas have permeated and morphed into many companies in the United States. Lean manufacturing, six-sigma, robust design and more can trace their roots to the work of Edwards Deming.

This book is extremely valuable to understand the historical roots of quality and lean thinking. It is equally valuable as a guide for any design and manufacturing company looking to improve in today's competitive world.

The Re-Discovery of Common Sense: A Guide To: The Lost Art of Critical Thinking
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5.0 out of 5 starsMakes you want to build quality, thorough and enlightening
By cheekybadger@hotmail.com on 2 Oct. 2001
Format: Paperback
If you want to read how to turn round a company's fortunes through improving the processes within it, then read this.
Written way back when, but still as true as ever. Gets a bit heavy with statistics at the end, but worth sticking with.
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4.0 out of 5 starsA surprisingly subversive book
By mcdowella on 17 Aug. 2011
Format: Hardcover Verified Purchase
All statisticians are revolutionaries. They believe that they can change the world, if they can just provide conclusive evidence that their proposed change would be beneficial. This book follows in that tradition when it argues for repeated studies looking for solid statistical evidence before changes are made, and provides simple demonstrations that change in the absence of such studies (for example, a series of changes each prompted by single events, errors, or observations) will increase the variability of the process being controlled, and so do more harm than good.

This book will no doubt find widespread agreement when it states that experienced workers should produce consistent output, subject only to an irreducible minimum of randomly distributed errors. It is subversive when it points out that, once this has been achieved, the power to produce further improvement, and therefore the responsibility for that improvement, lies not with the workers, but with those who control the conditions of work and the procedures for work - their managers. Deming states that those who supervise workers should ideally know something about the work being done. He also states that statistical studies can suggest and then validate proposed improvements, even when the statisticians are not expert in the work.

The message of the book is backed up by accounts of successes by Deming and others in applying simple statistical methods (such as process control charts) and by accounts of failures of traditional knee-jerk management actions, including simple-minded Management By Objectives. These cover service industries as well as assembly line manufacturing. In the context of services, Deming addresses himself to reducing the error rate.Read more ›
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5.0 out of 5 starsDoing the right thing
By stuart p corrigan on 19 July 2009
Format: Paperback
I loved this book. At last a managment book that actually makes sense.
What's best is the focus on how management creates the system that creates the performance, hence no stupid stuff on 1:1s and annual appraisals.

What's missing however is practical applications, so some managers might think that it makes sense but not know what to do next. Still, I loved it.

Pros: Makes sense, and flies in the face of common managment beliefs.
Cons: Some practical applications would be good.
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Most Recent Customer Reviews

5.0 out of 5 starsFive Stars

thanks

Published 6 months ago by H. K. Tsui
4.0 out of 5 starsThis book, written in his later life, reflects ...

This book, written in his later life, reflects Edward Deming passion for excellence and process -improvement - as well as his deep frustration at the way many of his ideas are... Read more

Published 8 months ago by Mr. Philip G. Stunell
5.0 out of 5 starsExcellent read

Great product and great read thank you

Published 9 months ago by John Gray
3.0 out of 5 starsOrder a bit mosh mash

In some areas of the book information flow was disjointed making comprehension difficult
Obviously dared but many aspects are still preverlant today

Published 9 months ago by Amazon Customer
5.0 out of 5 starsFive Stars

THE BIBLE for Quality driven Business improvement - the best reference book for efficiency driven management.

Published 14 months ago by Kevin Cooper
5.0 out of 5 starsFive Stars

Great book. Easy and even fun to read. It will make you think.

Published 15 months ago by Fedte
5.0 out of 5 starsFive Stars

A must for People who work in quality. Used extracts of the book in MSc dissertation in Quality Mangement

Published 19 months ago by Pos Singh
4.0 out of 5 starsFour Stars

Great complimentary read for my LEAN certification

Published 19 months ago by Joce
4.0 out of 5 starsFour Stars

Arrived on time all fine

Published 21 months ago by Sreed
5.0 out of 5 starsThis book is necessary to achieve lean thinking, lean ...

This book is necessary to achieve lean thinking, lean thinking is critically important to implement lean management in any organisation.

Published 24 months ago by Marek Jagielski

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