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Organize for Complexity: How to Get Life Back Into Work to Build the High-Performance Organization (1) (Betacodex Publishing) Paperback – Illustrated, 19 Mar. 2014
The long-awaited update for work and organizations in the knowledge age!
A book about complexity and work - and about how to deal productively with both.
A condensed introduction to the theory and practice of organizational high performance.
A manifesto for contemporary leadership and profound transformation in organizations of all kinds.
- Print length142 pages
- LanguageEnglish
- PublisherBetaCodex Publishing
- Publication date19 Mar. 2014
- Dimensions20.32 x 0.99 x 20.32 cm
- ISBN-100991537602
- ISBN-13978-0991537600
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Review
"Organize for Complexity is one of the very best books I've read about change and how to successfully thrive within organizational life. Niels has thought deeply about organizational development." Michael Bungay Stanier
"Organize for Complexity is the essential handbook for management in the network era." Harold Jarche
"Boldly, Pflaeging dissects classic management theory and in a well-humored manner offers coherent alternatives." Harvard Business Review
"Niels Pflaeging is the father of the end of management." Winfried Felser, competence-site
"When Pflaeging shakes the dogmas of management, they crumble in his hands." Financial Times Germany
"Niels Pflaeging is always right up front, where the new in business is getting measured and mapped." Peter Felixberger, changeX
Product details
- Publisher : BetaCodex Publishing; 5th revised edition (19 Mar. 2014)
- Language : English
- Paperback : 142 pages
- ISBN-10 : 0991537602
- ISBN-13 : 978-0991537600
- Dimensions : 20.32 x 0.99 x 20.32 cm
- Best Sellers Rank: 731,350 in Books (See Top 100 in Books)
- 1,534 in Organisational Theory & Behaviour Management
- 7,237 in Business Motivation Skills
- 8,595 in Business Leadership Skills
- Customer reviews:
About the author

Niels Pflaeging is a passionate and thoughtful advocate for a “new breed“ of leadership and profound change in organizations. He is an acclaimed public speaker and author of several business books. Niels is founder of the BetaCodex Network, and co-founder of Red42 based in Wiesbaden, Germany. Niels was a director with the prestigious Beyond Budgeting Round Table, BBRT between 2003 and 2007.
Niels wrote ten books and many articles on leadership and transformation. His latest books include "Essays on Beta, Vol. 1" and "OpenSpace Beta" (together with Silke Hermann). His second book, “Leading with flexible Targets” was awarded the Financial Times Germany Best Business Book award, in 2006. His books were lauded by critics and readers and several became bestsellers. Since 2006, Niels has been strongly involved in transformational change initiatives as a short-time and long-time advisor, in firms both in Europe and in the Americas. Niels not only speaks – he walks the talk.
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In my opinion I would say this is not a book for "managers" but one for those who consider themselves Leaders or Change Agents. The book contains plenty of references for those interesting in finding out more about this fascinating topic.
I think this is the first book in a series and look forward to the next.
Niels Pflaeging calls "control through bosses" Alpha, and "self-regulation within the team" Beta (p.26). Frederick W. Taylor introduced Alpha, the idea of "consistently dividing an organization between thinking people (managers) and executing people (workers)" (p.4). Pflaeging argues that "complexity can be neither managed, nor reduced" (p.9). What matters for "dealing effectively with complexity is human beings" (p.9). In organizations, a few "messes," causes "problems," and even more "symptoms" (p.12). By acting on the "messes with adequately complex solutions, many problems dissolve" (p.12).
Our "assumptions … shape our behavior, and the way we … run organizations" (p.17). The way we design our organizations, Alpha or Beta, depends on "the assumptions we hold about the human nature" (p.17). And the "diversity in motivations and preferences" between people "can be an asset, or a liability, depending on the level of self-reflection present" (p.23). An individual's behavior "is shaped by motives, preferences, and competencies" (p.25). Value, or results, arise from the "interaction between … individuals" (p.27). And people "communicate & connect in wildly different manners" (p.28).
"Teams" and "Groups" are different (p.35). "Teams are multi-functional, … or functionally integrated," while "Groups are uni-functional, or functionally differentiated" (p.35). Niels Pflaeging thinks that a better term for "self-organization" is a "socially dense market-organization" (p.36). He also thinks that "social pressure, used correctly," is "far more powerful than hierarchy" (p.37). "Coordination/communication" within the Team is "usually combined with market-like dynamics" (p.40). The communication "between teams is peer-to-peer" (p.41). Markets "require decentralization" (p.41).
Every organization has "informal structures" in which "social phenomena arise" (p.46). Informal structures "cannot be purposefully molded" (p.81). Every organization also has a "value creation structure" (p.47). "Organizational robustness … comes from the … inter-connections" between individuals and teams (p.48). And "decisions are taken where interaction with … the market occurs" (p.53). "Culture," furthermore, "is observable but not controllable" (p.54). "Market dynamics do the steering" (p.64). "Market pull … connects the market with the organization" (p.66).
Individuals are "not confined to one role" in a "decentralized network structure" (p.72). They "build individual role portfolios of their own" (p.72). Leadership is a "social process" which "operates by influencing people and their contexts" (p.77). Leadership "is a role, a kind of work, not a job" (p.83). Leadership "means working the system, not the people" (p.78). Reqruiting is the most important "leadership task of all" (p.84). Team-based "results" are made visible (p.79). "The interests of stakeholders are … interdependent" (p.81). A successful organization creates value "for all stakeholders" (p.81).
"Dynamic-robust network organizations need … efficient decision-making" (p.88), and "fast and easy access to information" (p.86). "Consultative individual decision-making" can be found "in organizations with … decentralized decision-making" (p.88). Consultation refers to "the collection of information and advice, before making a decisions" (p,88). Beta "requires dealing with power and communication" in ways which are "not built into" our "reflexes"(p.101).
Organizational change "thrives on being operated … by all the members of the organization" (p.105). It can neither be "planned, nor programmed" (p.105). Profound "organizational and personal" change are "intertwined and inseparable" (p.107). "There are three things that anyone can do to … nudge" change (p.109): (1) "Encourage … dialogue and networking;" (2) "Use existing forums;" (3) "Remove what hinders" (p.109).
To summarize, this is a small book which is very easy to read. Nils Pflaeging addresses questions related to people, work and complexity, with a strong emphasis on market dynamics. Maybe too strong? Getting life back to work has as much to do with compex human relationships as with market pull. The book has wonderful illustrations and can be used as a source of inspiration.
Lift the hood and you have very little substance, yes the patterns would make sense, but only to the lucky few that could work in decentralised business.
Interesting pictures, not anything new or novel here tho.





