This remote has nailed all my devices to a T apart from the Virgin Cable Box. The main problem with this device is that believe it or not there is no TV button to exit out of the menus in the Virgin Software. It has a back button but if you were following a series of menus then it acts like the back button in Internet Explorer taking you back through each menu. That doesn't seem like much of an issue because you can make it learn that, right?? Wrong!! it just doesn't want to know learning on ANY button of either the new silver virgin remote or even the old telewest one.
I guess we'll just have to use the back button until an updated one comes out with a TV button - which is getting pretty much the standard on every remote now!!