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Morphy Richards Accents Mixer
on 15 November 2013
Recently I purchased this mixer (14/10/2013) unfortunately when mixing bread dough the hook became loose very quickly and would not stay tight in the holder, the holder is made of plastic and did not seem strong enough to hold the dough hook in place under pressure. whipping is a breeze though and cream is whipped well. I purchased this mixer for the purpose of making 3 loaves of bread a week unfortunately it was not fit for this purpose.I contacted Morphy Richards customer helpline but they could only say if you are not happy take it back to the retailer for exchange or a refund.
on 14/11/2013 having used it 3 times I sent it back via Amazon for a refund.I may have had a machine that was faulty in some way, it would have been nice if Morphy had offered to look at the fault in question as it may effect other machines as well but they were not interested in doing that as it was not offered as an option. PROSPECTIVE BUYERS NOTE; YOU CAN ONLY RUN THIS MACHINE FOR 5 MINUITS AT A TIME THEN YOU HAVE TO WAIT 10 MINUITS FOR IT TO COOL DOWN BEFORE USING IT AGAIN. Otherwise its ok.