on 6 August 2013
This Microsoft Press book, published by O'Reilly (who gave me this review copy) counts 388 pages and is aimed at anyone who is planning to define a SharePoint strategy for rollout. It will teach you how to:
- Define the content of services clearly
- Define the roles and responsibilities of customers (those who pay for the services), users, and service providers clearly
- Set expectations of service quality, availability, and timeliness
- Sustain User Adoption and Governance
This is not a book that will teach you how SharePoint works or how you have to set up version control or add sites and libraries. The book wants to help people that need to roll-out SharePoint by asking them the right questions on how they want the users to learn and adopt SharePoint, how to set goals for your stakeholders and how to set up the correct Business processes and services to successfully implement a SharePoint solution in the organisation.
In my opinion, the book is written for SharePoint consultants who want an in-depth view on building a SharePoint delivery program for organisation or for organisations who want to bring SharePoint in and want to avoid the pitfalls on servicing it.
Because the topic is so diverse, the author doesn't get in too much detail on each chapter, which is good. He will introduce key questions and topics, and leaves room for different views, methods and processes.
It is a practical guide, written with a lot of how-to's and best practices on how to build a delivery program! The contents should also be made available as a course!
Personally, I love this book. It feels like it is written for me. A lot of SharePoint books are about how users can learn SharePoint. This one aims at people who need to implement it. The business focus makes it a must-read for all SharePoint Business and functional analysts. If you are a junior, just starting out in the SharePoint world, read this book!
on 18 November 2013
In all my time working with SharePoint, the key thing that comes up time after time is not the technology itself (which is increasingly straightforward to roll out) but questions that arise around managing and delivering the business outcomes that SharePoint can and should provide. With a comprehensive platform like SharePoint you do need to think about a number of things to do with how your company will use and manage it's information to best effect, how employees and third parties can work more collaboratively across organisational and geographical boundaries, and how to make sure you encourage end users to take advantage of these new tools to work more effectively. "Microsoft SharePoint 2013 Planning for Adoption and Governance" does a great job of covering all the main things that an implementation or run team needs to think about above and beyond making it work technically. The SharePoint projects that I've seen come unstuck or lose their way, have done so because not enough attention was paid to the sorts of things this book covers, either at the outset or in the run phase. Success on the other hand is assured when you continue to put business value, business partner sponsorship and consistent user experiences at the heart of your delivery and maintain this through governance as part of your business as usual. I would rate this book as essential reading to anyone working with SharePoint or planning to roll it out. It's even more essential if you need to re-invigorate a SharePoint implementation delivered as an IT project that isn't delivering the intended value. This book will help you to reset.