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Mastering Your Organization's Processes: A Plain Guide to BPM Hardcover – 19 Jan 2006

3.5 out of 5 stars 2 customer reviews

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Product details

  • Hardcover: 290 pages
  • Publisher: Cambridge University Press (19 Jan. 2006)
  • Language: English
  • ISBN-10: 0521898056
  • ISBN-13: 978-0521839754
  • ASIN: 0521839750
  • Product Dimensions: 18.3 x 2.5 x 25.5 cm
  • Average Customer Review: 3.5 out of 5 stars 2 customer reviews
  • Amazon Bestsellers Rank: 5,045,135 in Books (See Top 100 in Books)
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Product description


'If you are a manager and new to BPM, and want a serious introduction to the issues involved using BPM in an organization, this is a great way to come up to speed on the key issues. Similarly, if you are a BPM manager and going to be building a case for BPM in your organization, you will also find this book very useful.' Business Process Trends

'This book is a veritable treasure trove of information, every page filled with some fact or factoid of note. … The book is an absolute must read for any business, systems or process analyst in order to make sure that they stay focussed on what is really important - business results. It's non-jargon, non-technical style means that for any Manager it will serve as a great introduction to process management and will prove invaluable to them in the selection of processes to improve, tool selection and technology selection.' www.bpmg.org

Book Description

This book helps you understand and improve your organization's business processes, taking into account computer software available. Contains detailed case studies, clear diagrams and a minimum of technical language. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.

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2 customer reviews

3.5 out of 5 stars

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5 April 2012
12 May 2009
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Most helpful customer reviews on Amazon.com

Amazon.com: 3.5 out of 5 stars 5 reviews
Jose Davi Furlan
1.0 out of 5 starsNot really a book on BPM but on BPMS instead
18 July 2009 - Published on Amazon.com
Verified Purchase
5 people found this helpful.
Mieszko Sokolowski
4.0 out of 5 starsMastering your Process Competencies
14 May 2008 - Published on Amazon.com
Verified Purchase
One person found this helpful.
Amazon Customer
5.0 out of 5 starsGood one to understand the basics
3 September 2009 - Published on Amazon.com
Verified Purchase
One person found this helpful.
Luis Delgado
4.0 out of 5 starsFour Stars
31 July 2014 - Published on Amazon.com
Verified Purchase
Mark McGregor
5.0 out of 5 starsAt Last a Simple to Read Comprehensive Book on Process
16 July 2006 - Published on Amazon.com
11 people found this helpful.