on 25 October 2002
This book is the perfect companion to J.Reasons Human Error.
There is some overlap between the books but they complement each other nicely.
The strenghts of this book is that it will give you insights, mental models, methods and principles for working with risks/Organizational Accidents/Human Error
I just wish that the chapter "Practical Guide to Error Management" and "Engineering a safety culture" would contain a bit more examples and information.
on 28 January 2008
This is an absolutely splendid book - full of insights and information, new ideas and worthwhile approaches applicable to all manner of industrial situations. I made it a student book at an MSc post-graduate university course because of its value and originality of its thinking. It is rare and special and more readable that his "Human Error".