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Man Who Lied to His Laptop, The : What We Can Learn About Ourselves from Our Machines Paperback – 2 Aug 2012

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Clifford Nass (Author)
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5.0 out of 5 stars 3 customer reviews
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Product details

  • Paperback: 238 pages
  • Publisher: CURRENT (2 Aug. 2012)
  • Language: English
  • ISBN-10: 1617230049
  • ISBN-13: 978-1617230042
  • Product Dimensions: 13.8 x 1.7 x 21.4 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 947,246 in Books (See Top 100 in Books)

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"If Dale Carnegie had been a Google engineer, this is how he would have written "How to Win Friends and Influence People." Cliff Nass shows us how much we can learn about people by understanding how people interact with computers."
-Chip Heath, coauthor of "Switch" and "Made to Stick"
"With the help of real experiments, rather than anecdotes or impressions, Clifford Nass uses people's interactions with computers as a window into social and professional life. The book is filled with insights about an increasingly important part of our lives."
-Steven Pinker, Harvard College Professor of Psychology, Harvard University, and author of "How the Mind Works" and "The Stuff of Thought"
"With engaging illustrations and compelling evidence, Clifford Nass shows how interactions with our most advanced machines reveal our most primitive workings."
-Robert B. Cialdini, author of "Influence: Science and Practice"
"Nass and Yen serve up a wealth of practical, h

About the Author

Clifford Nass is the Thomas M. Storke Professor at Stanford University and director of the Communication between Humans and Interactive Media (CHIMe) Lab. He is a popular designer, consultant, and keynote speaker, and is widely quoted by the media on issues such as the impact of multitasking on young minds. He lives in Silicon Valley.

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5.0 out of 5 starsFive Stars NOW
By Marcel on 28 May 2017
Format: Paperback Verified Purchase
took me in to read it
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5.0 out of 5 starsOne of the Most Informative and Relevant Social Psychology Books I've Ever Read
By Dr. Bojan Tunguz TOP 500 REVIEWER on 14 Sept. 2012
Format: Hardcover
It's been said so many times that it's by now become a staid cliché: humans are social animals. We are adapted to social interaction, and to a large extend depend on our ability to interact and cooperate with others. Considering how important our social interactions are for our survival, it is surprising how little room it's allocated in the regular school curriculum to learning more about what science has to teach us on this topic. Social Psychology, the branch of Psychology that deals with this subject, is in my opinion the most important of all social sciences, and perhaps the most practically relevant branch of science overall when it comes to usefulness for our daily lives. "The Man Who Lied to His Computer" is an excellent primer of that field, and overall a surprisingly useful and relevant popular science book.

The title of this book seems to evoke Oliver Sacks' writings, and "The Man Who Mistook His Wife for a Hat" in particular. Sacks, a well-known British neurologist and writer, has dedicated his life to exploring the hidden secrets of the way that our minds work by examining peculiar pathologies of the brain. Nass and Yen, on the other hand, have written a book based on the series of experiments performed at the Nass' Stanford laboratory. These experiments tried to elucidate the way we interact with each other by looking at our interactions with computers. After spending many years on improving computer interfaces and the humanizing our interaction with computers, Nass had stumbled onto a brilliant idea of reversing the direction of his research, and started looking into improving the ways that we interact with each other based on the ways that we treat computers.Read more ›
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5.0 out of 5 starsA great read!
By Maria S. on 18 April 2013
Format: Paperback Verified Purchase
A great read for anyone interested in how people treat computers and other electronic objects as "real" people. The book is full of interesting research studies conducted by Nass and his colleagues, and is a fact-packed yet very pleasant read.
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Most Helpful Customer Reviews on Amazon.com (beta) (May include reviews from Early Reviewer Rewards Program)

Amazon.com: 4.2 out of 5 stars 26 reviews
2 of 2 people found the following review helpful
3.0 out of 5 stars A few brilliant insights drowned in a brash tone and unwarranted sweeping conclusions 6 Nov. 2015
By Behan - Published on Amazon.com
Format: Paperback Verified Purchase
The first chapter really drew me in--in fact I immediately recommended this book to a friend...but I was far too hasty.

The book is meant to be objective and scientific, but it makes ridiculous blanket-statement conclusions from some studies that absolutely do not warrant generalization. One of those blanket statements being: "...all emotions boil down to happy versus sad (valence) and excited versus calm (arousal)." The author might benefit from looking into the Facial Action Coding System and research into the face and emotion because this conclusion is laughable.

The overall tone of the book is off putting: the author is, supposedly, scientific and rigorous, yet he's brash and arrogant and comes to sweeping conclusions.

Another small annoyance is that he feels the need to point out where everyone one of his students ended up, which, is distracting and breaks the pace of the narrative.

That being said, I did walk away with a few insights and the first couple of chapters were intellectually stimulating. If you want to enjoy this book, I'd advise you skip the chapter on emotion.
3 of 3 people found the following review helpful
4.0 out of 5 stars Practical social insights 7 Feb. 2011
By Nancyhua - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Nass designs many interesting social experiments based on the premise that humans react similarly to machines as they do to other humans, so that machines are at least as suitable experiment confederates as human assistants since their actions are programmed and deterministic. In his own words, "I've uncovered many of these findings through my discovery that people treat computers and other interactive technologies like actual people. Watching people work with computers in social situations lets me strip away complexity and get to the fundamental truth of everyone's interactions."

Although it seems to me like some of experiments could have design flaws or overly simplistic conclusions, the research is relevant and interesting, dealing with a broad array of topics such as how people respond to mindless flattery versus informed compliments, the impact of valence emotions, modesty versus praise, the importance of imitation, interdependence and identification in teams, cognitive reframing, and the rule of reciprocity.

I liked how the book was organized with first the description of the question, then the experiment design, then the results and implications, and then each chapter ending with a summary of key points. Because Nass often works as an consultant to businesses or software design companies, the research and implications were often related to business situations, resulting in advice from perspectives such as the most effective way to deliver negative criticism to coworkers, or how to be viewed as an expert. This book was not technical, assumes no prior knowledge, and appeals to a broad audience. It is more about human-human interaction as revealed through human-computer interaction experiments than it is about computers or technology, except for the underlying assumption that humans at least somewhat treat computers as people.
5.0 out of 5 stars Buy If You Manage (or Deal With) Creative People 21 Aug. 2014
By Interested Learner - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Clifford Nass is a retiring, well-written Stanford prof. who has spent a career studying the interactions of people with machines (computers, mostly) and advising companies such as Microsoft and Toyota about those interactions.

In a time when the CEO of Microsoft (retired) and owner of the LA Clippers has outlawed Powerpoint presentations, how should we communicate with each other?

Nass claims incredibly, that "The social world is much less complicated than it appears. In fact, interactions between people are governed by simple rules and patterns," and that he shows these simple rules via experiment.

In general, Nass fulfills the above incredible claim, and does it entertainingly. If you manage or deal with creative people this is an excellent, short book (four hours est.) from which to learn.
5.0 out of 5 stars If You Love Freaknomics, Malcolm Gladwell, Oliver Sacks or Michael Lewis 17 Nov. 2014
By readermaniac - Published on Amazon.com
Format: Kindle Edition Verified Purchase
This book was assigned as a reading for a graduate class in human computer interaction. And I cannot say I was pumped. Until I started reading it and I couldn't put it down. I was so far ahead, I had to re-read for weeks later in the semester and I didn't even mind. It is about HCI and what we can learn about person-to-person interaction based on how humans react to and treat computers – which sounds weird but is actually really interesting and well documented. The book is really worth a read especially if you enjoy things like Freakonomics or anything by Malcolm Gladwell, Oliver Sacks or Michael Lewis.
5.0 out of 5 stars Excellent. Clear descriptions of the studies 7 Mar. 2016
By The Min - Published on Amazon.com
Format: Paperback Verified Purchase
Excellent. Clear descriptions of the studies, potential application, and - my favorite - reminder themes from each chapter. As Nass said, if a computer can apply these social principles effectively, so can you.
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