- Hardcover: 256 pages
- Publisher: CURRENT (16 Dec. 2010)
- Language: English
- ISBN-10: 1617230014
- ISBN-13: 978-1617230011
- Product Dimensions: 15.9 x 1.9 x 23.5 cm
- Average Customer Review: 2 customer reviews
- Amazon Bestsellers Rank: 1,271,993 in Books (See Top 100 in Books)
Man Who Lied to His Laptop, The Hardcover – 16 Dec 2010
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Most helpful customer reviews on Amazon.com
Although it seems to me like some of experiments could have design flaws or overly simplistic conclusions, the research is relevant and interesting, dealing with a broad array of topics such as how people respond to mindless flattery versus informed compliments, the impact of valence emotions, modesty versus praise, the importance of imitation, interdependence and identification in teams, cognitive reframing, and the rule of reciprocity.
I liked how the book was organized with first the description of the question, then the experiment design, then the results and implications, and then each chapter ending with a summary of key points. Because Nass often works as an consultant to businesses or software design companies, the research and implications were often related to business situations, resulting in advice from perspectives such as the most effective way to deliver negative criticism to coworkers, or how to be viewed as an expert. This book was not technical, assumes no prior knowledge, and appeals to a broad audience. It is more about human-human interaction as revealed through human-computer interaction experiments than it is about computers or technology, except for the underlying assumption that humans at least somewhat treat computers as people.
In a time when the CEO of Microsoft (retired) and owner of the LA Clippers has outlawed Powerpoint presentations, how should we communicate with each other?
Nass claims incredibly, that "The social world is much less complicated than it appears. In fact, interactions between people are governed by simple rules and patterns," and that he shows these simple rules via experiment.
In general, Nass fulfills the above incredible claim, and does it entertainingly. If you manage or deal with creative people this is an excellent, short book (four hours est.) from which to learn.