MEDIATION FOR MANAGERS Paperback – 6 Jun 2002
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All managers who find themselves faced with conflict will find something useful in here. The mediation process comes through clearly, with simple visible cues, checklists and instructions. (David Wyatt – Research Director, GlaxoSmithKline)
Indispensable for managers who need a step-by-step guide for working on a problem quickly. (Graham Waddington – Independent Mediation Practitioner)
This should be essential reading for all human resource managers and indeed for all employees in a supervisory position. (Health and Safety at Work)
Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.See all Product description