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MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP (Pro-Certification) Hardcover – 29 Oct 2005

4.8 out of 5 stars 4 customer reviews

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Product details

  • Hardcover: 800 pages
  • Publisher: Microsoft Press; 2 edition (29 Oct. 2005)
  • Language: English
  • ISBN-10: 0735622213
  • ISBN-13: 978-0735622210
  • Product Dimensions: 19.2 x 5.6 x 23.4 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 1,206,043 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

About the Author

Walter Glenn is a freelance consultant, writer, and editor in Huntsville, Alabama. He has been working in the computer industry for over a decade and provides solutions for small-to medium-sized businesses. Walter is a Microsoft Certified Systems Engineer and Trainer who specializes in Internet and networking technologies.

Tony Northrup, MVP, MCSE, MCTS, and CISSP, is a consultant and author. Tony started programming before Windows 1.0 was released, and has also focused on Windows administration and development. He has written about 25 books covering Windows and Web development, networking, and security. Among other titles, Tony is author of MCTS Self-Paced Training Kit (Exam 70-536): Microsoft? .NET Framework?Application Development Foundation, Second Edition.

Customer Reviews

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Top Customer Reviews

Format: Hardcover
I have been working in IT now for over 7 years and thought it was about time to get some qualifications. I bought this training manual, read through it once, did all the questions and interactive exam simulations and passed both exams first time. The book itself and all the practise questions covered what was required to pass the exam. Very easy to follow.I highly recommend it.
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Format: Hardcover Verified Purchase
After just over 2 years working in IT support, with the CompTIA A+ and Network+ under my belt, I thought it was time to get some Microsoft certs under my belt to back up my experience.

Just in case you didn't know, the MCDST comprises two exams; 70-271 and 70-272. Pass one, and you're an MCP. Pass both, and you're an MCDST.

Don't assume just because Windows 7 is out, that the MCDST is a dead cert either; many large organisations still have and will continue to use XP for years to come and, unlike the newer M$ certificates, the MCDST will never expire (newer certs expire when support for the relevant OS expires).

The MS Press books are the de-facto texts for the MCDST exams. The book is well laid-out, clear, and has few errors. The end of chapter review questions are quite good, though the readiness questions on the accompanying CD leave a little to be desired; they are poorly worded and littered with grammatical and spelling errors. If you're after review questions only, I would look at an Exam Cram book; if it's a good overview of material you want, then get this book.
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Format: Hardcover
The software package in this book contains two discs, The disc showing in the window is MCDST Self Paced Training Kit (Exam 70-272):Supporting Users & Troubleshooting Desktop Applications on Microsoft Windows XP, Second Edition. The second disc is Microsoft Windows XP with service pack 2.
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Format: Hardcover
Don't start this on a whim, it is good material, but not something that you can just pick at, you really need to clear some space in your schedule (and your mind) then just go at it. Once you do, it does fall into place quite logically and makes sense, but it works best if you follow the programme, unless you're just interested in a specific topic in which case just buy material on that topic.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 4.3 out of 5 stars 18 reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars Good As A Reference Guide As Well.... 17 April 2007
By M. Garcia - Published on Amazon.com
Format: Hardcover Verified Purchase
I've been an A+ Certified Technician since 2001, but this book really gave me the edge I needed to fully understand more about Windows XP Pro and Microsoft Office hands-on installations, configurations, troubleshooting, securing and networking with other computers in a corporate setting.

I haven't taken the test for MCP yet, but this volume certainly has me ready to do so any day now, if you're looking to learn Windows XP Pro and MS Office 2003, drop everything you're reading and buy this book, and also, keep it real handy after you are "done" studying it, because is very useful as a reference book as well. I Hope this review will be helpful.
15 of 15 people found the following review helpful
5.0 out of 5 stars Bloody awesome 13 May 2006
By Ever Learning - Published on Amazon.com
Format: Hardcover Verified Purchase
I took my test today and came close to maxing out, 972....study hard the reviews at the end of the book. When taking the test, read the questions AND answers carefully, kind of like the old school days, an answer may "look" right but it could be one word off. Keep the books, don't resell them, I've already gone back into 70-271 and reviewed a few things. handy to have on hand when you deal with it every day. Very thorough in my opinion. Just a humble IT geek working on his certs.....
5.0 out of 5 stars Passed The Test! 15 Mar. 2013
By Christopher H - Published on Amazon.com
Format: Hardcover Verified Purchase
Bought this and was able to pass the test easily after reading. I read the whole thing, did the review questions, did the practice tests and then took the real test and didn't have trouble passing. I'd say I studied for a total of a month.
2.0 out of 5 stars Unfortunately, not one of my favourite technical manuals 17 Jun. 2013
By Hoffmanscot - Published on Amazon.com
Format: Hardcover Verified Purchase
this was the driest computer/technical manuals that I have ever read. Information was not presented in a way that would be consistent with any learning styles that I am familiar with. Most disappointing.
1 of 1 people found the following review helpful
4.0 out of 5 stars Great Windows XP Book 5 Sept. 2008
By Charles - Published on Amazon.com
Format: Hardcover Verified Purchase
I think this book is great because it covers so much of Windows XP from understanding the operating systems to moving files. I learn much about task manager and how to rollback drivers. Anything that has to do with Windows XP is pretty much in this book. Keep this book handy because it is a great reference book when you need to fix a problem.
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