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The Lessons Learned Handbook: Practical Approaches to Learning from Experience Paperback – 30 Jun 2010
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The book is very practical and contains lots of advice, justified, how to perform each of the steps suggested in the process of lessons learned, Knowledge Management and Organizational Learning
Valuable case histories of real-life events pepper the chapters, which systematically outline and summarise all the key steps and alternatives in the process in a clear, easy-to-read manner, Australian Academic and Research Libraries
About the Author
Dr Nick Milton is a director and co-founder of Knoco Ltd - a Knowledge Management consultancy comprised of seasoned knowledge management practitioners, mentors, and coaches. Knoco Ltd has been delivering successful and sustained Knowledge Management implementation to clients since 1999.
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I found the definition of lessons learned - the need to identify and to act on lessons - a simple yet helpful insight. It is far more self explanatory than lessons learned. It begs the question - who needs to do what to identify and to act on lessons?
The book goes on to provide practical, detailed insight into how to answer these questions. I used chapter 6 to draw our 17 lessons from 6 case studies. It explains how to write succinct, specific actions for identifed lessons based on the context, event and causes that explain the identified lesson.
I have recently read The Other Side of Innovation: Solving the Execution Challenge (Harvard Business Review). This calls for a more scientific approach to identifying and acting on lessons in Chapter 4.This book provides that approach.
An invaluable and easy to follow handbook.
With these words, Nick milton begins a comprehensive treatment of lessons learned in a book wholly devoted to the subject. Clearly he understands this subject intimately. The information in the book comes from many years working in the field of knowledge management of which he considers lessons learned a sub domain.
This book represents the only comprehensive treatment of lessons learned. It can be used by individuals or organizations who want to develop or improve a system to learn from experience.
The book begins by comparing learning among individuals and organizations and presents evidence about the value and benefit of learning lessons. Case studies are presented throughout the book to support and reinforce the principles decribed in each chapter. The book's contents include the elements of a lessons learning system, lessons learned approaches, principles of lesson identification, processes used to identify lessons learned, documentation of lessons, action planning, process ownership, ensuring lessons are implemented, technology support, governance and two comprehensive case studies within the saftey and manufucturing domains. The book ends with 100 ways, "How not not learn lessons" that unfortunately describes the practices followed within many organizations. This list could be used as a diagnostic tool to assess whether an organization is learning or failing to learn from experience.
The book contains numerous graphic diagrams which supports the narrative and makes it easy to understand and apply the information contained therein.
This book should be on the bookshelf of everyone who calls themselves a lessons learned practitioner. Although the book is relatively expensive,it is worth its weigth in gold. It is highly recommended!
During a research project to improve the lessons learned process of a large offshore engineering and execution company, I was having trouble finding literature/theory that was really practice oriented and thus suitable for this organization.
This book provided me with the information I needed; a strong definition of lessons learned, a practical process to ensuring that the lessons are learned, and interesting illustrative examples. Most importantly it gives a good overview of the variables within lessons learned processes, the different approaches and the pro's and con's of each of the approaches. Furthermore the author has helped me with the research project by taking part in an interview, which will be very valuable to the end product of the research.
In short, Nick Milton and this book helped me learn important lessons on lessons learned.
I would like to recommend this book to all people currently working with or planning to work with lessons learned. It is a very valuable resource for any organization wanting to implement/improve lessons learned to successfully exploit the knowledge created in projects.
How to save money in our organisation!
1. Buy this book what ever the price,
2. Spend an hour or two reading, looking for the area the meet your needs in your organisation.
3. Apply the technique and suggestions
4. And you saved the book price and times spend reading and implementing, easily.
5. Now repeat step 2-5.