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The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner) [Hardcover]

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James M. Kouzes , Barry Z. Posner
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Table of Contents

Introduction: Making Extraordinary Things Happen in Organizations 1

1 When Leaders Are at Their Best 9

The Five Practices of Exemplary Leadership―Leadership Is a Relationship―Putting It All Together: Credibility Is the Foundation

PRACTICE 1 MODEL THE WAY 41

2 Clarify Values 43

Find Your Voice―Affirm Shared Values

3 Set the Example 71

Live the Shared Values―Teach Others to Model the Values

PRACTICE 2 INSPIRE A SHARED VISION 99

4 Envision the Future 101

Imagine the Possibilities―Find a Common Purpose

5 Enlist Others 127

Appeal to Common Ideals―Animate the Vision

PRACTICE 3 CHALLENGE THE PROCESS 155

6 Search for Opportunities 157

Seize the Initiative―Exercise Outsight

7 Experiment and Take Risks 185

Generate Small Wins―Learn from Experience

PRACTICE 4 ENABLE OTHERS TO ACT 213

8 Foster Collaboration 215

Create a Climate of Trust―Facilitate Relationships

9 Strengthen Others 241

Enhance Self–Determination―Develop Competence and Confidence

PRACTICE 5 ENCOURAGE THE HEART 271

10 Recognize Contributions 273

Expect the Best―Personalize Recognition

11 Celebrate the Values and Victories 301

Create a Spirit of Community―Get Personally Involved

12 Leadership Is Everyone’s Business 329

Look to Leaders Everywhere―Know How Important You Are―Practice―Reflect―Remain Humble and Human―Seize the Moment―Remember the Secret to Success in Life

Notes 347

Acknowledgments 375

About the Authors 379

Index 383

For Tae and Jackie with all our love. Thank you for all you do and all that you have given us.

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