Top critical review
37 people found this helpful
The product that never arrived??
on 26 September 2013
Before you think of using this company to purchase products then please read my recent dealing with them first:
I ordered this as a gift for my fiancee for her birthday and knew it was something she would have absolutely loved but unfortunately but didn't even arrive.
The customer service has been a joke. I am disgusted.. Even though on TWO separate occasions I gave the delivery details I received an email saying my address couldn't be found but ONLY after several phone calls and emails chasing the seller!.I am now waiting on a full refund. They have now once again come back to me saying they will send yet another product for the 3rd time and will only refund my money if I remove the negative feedback, so blackmailing consumers too is never a good idea.
I have never had any problems with Amazon before but this seller made this a very unpleasant and expensive inconvenience.
Just be careful!!