I Know What You're Thinking: Using the Four Codes of Reading People to Improve Your Life Hardcover – 18 Apr 2002
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"I KNOW WHAT YOU′RE THINKING by Lillian Glass is a must read for everyone, whether they are in business or not. How wonderful it is to be able to read another person′s face, speech, and body movements to assist you in assessing that person′s integrity. Applause to Dr. Glass for giving the public such an important work." ––Arnold Kopelson, Academy Award–winning producer of PLATOON and Academy, Award–nominated producer of THE FUGITIVE
"A practical and savvy guide for gleaning what people are really thinking by understanding the codes of communication –– verbal, facial, body language, and speech. This book helps readers fend off negative people and attract positive people." —Gavin de Becker, #1 New York Times bestselling author of The Gift of Fear
"I feel a little strange recommending this book because it reveals so many of my secrets. Dr. Lillian Glass clearly and effectively communicates the complex subtleties of the human psyche. Understanding nonverbal language is the essential skill in any profession that involves communication. This book is the best primer on the topic of nonverbal communication I have ever read. Success as a trial attorney requires intuition and the ability to use it. However, most trial lawyers I know are unable to articulate how they do what they do with juries. Applying the knowledge contained in this book almost guarantees increased success." —Geoffrey N. Fieger, noted trial attorney, "America′s winningest lawyer"
"As a regular contributor to and commentator on Court TV, Dr. Lillian Glass has repeatedly demonstrated her exceptional professional skills of reading people in our on–air coverage of several trials. In her book, I Know What You′re Thinking, she shares with readers these skills, which could prove to be invaluable in every aspect of your life." —Nancy Grace, Court TV
"You need to read people, especially now –– whether you′re getting into a relationship, making a financial investment, or for your own safety. Since I′m a private investigator who has dealt with many celebrities over the years, if I hadn′t learned how to read people I′d be dead by now. In I Know What You′re Thinking, Dr. Lillian Glass shows you the secrets of reading people to improve your life. This book is a winner!" —Don Crutchfield, celebrity private investigator and author of Protect Yourself at All Times and Confessions of a Hollywood P.I.
A complete, easy-to-follow method for "reading people" Knowing how to read people picking up on and interpreting their hidden cues is a tremendous asset for virtually anything you do, from your home life to your love life to your work life. Now, psychologist, communications expert and bestselling author Lillian Glass presents a complete guide that can teach anyone to read people. In this book, Dr. Glass shares with readers her breakthrough program based on the four codes of communication reading people through their voice, speech, facial, and body language codes which has helped Dr. Glass's private clients from all walks of life. After she guides readers through the checklists covering the four codes, Dr. Glass shows readers how to determine which of the fourteen personality types the person being studied is. Throughout the book, quizzes, specific exercises and stories of Dr. Glass's work with her clients helps reader make better choices in every aspect of life. Lillian Glass, PhD (New York, NY, and Beverly Hills, CA), has two PhD degrees, one in communication disorders and one in counseling psychology.She has helped many celebrated Hollywood clients, business, executives, sports figures, and politicians. See all Product description
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I made the mistake of letting a friend read this book before I did, and she became very self conscious, picking at all the things that, in this book's opinion, mean that she is an aweful person (I assure you she wouldn't hurt a fly!).
I admit, I never finished reading this book, because the more I read, the more things I found to criticise about the author. She needs to learn that just because someone avoids eye-contact with her, they aren't necessarily lying to her face, they could just be insecure!
On the good side, if you take this book with a pinch of salt, the information is quite interesting - just keep in mind, there are no facts in psychology, everything to do with behaviour is based on THEORY (thats not saying it's wrong; it's just not set in stone). The author does mention at one point to take into account people with mental-health problems; though, she fails to remind the reader about general individual differences, and that not everything she says is to be taken so literally.
The four codes Dr Glass mentions in her sub-heading are: Speech (what you say), vocal (how you say it -- your pitch, etc), body language and facial expression.
The second two thirds of the book are jam-packed with detail about what the various elements of the four codes mean and how they combine to show different personality traits. She pretty much simply lists what each signal means -- scratching the head, lisping, frowning -- rather than using any confusing, idiosyncratic system or chart. I find this method pleasantly straightforward.
Dr Glass ends the book with 14 personality types. One might say her way of categorising the various elements of the codes like this is subjective, but it is a good rough guide.
As there is so much information, I think this is a book to keep re-reading until it begins to sink in. It avoids concocting the annoying exercises that so many popular psychology books use, and I only counted the word "empowerment" once!