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on 28 July 2014
So the introduction begins with Ms. Willcock stating that as an American family, what set them apart from the competition was their can-do spirit. So, okay, have a go at British B&B owners on page 2.

Most of the book is really common sense. There are a few suggestions that I would consider 'musts' (i.e. having a safe, seeking an accountant). The book isn't bad but nothing is really in depth and it's in need of an update - "you might want to manage bookings on spreadsheets if you are computer-friendly, but I'd recommend a diary." and "with the advent of the mobile phone you can take a booking wherever you are so long as you have your diary with you." She also recommends deposits by cheque through the post.

The breakfast section though is useful, as is 'Money Matters'.

The last 25% of the Kindle version was contacts and index. The first two contacts being her personal website and 'The George Hotel' that she owns with her husband.
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on 2 November 2010
I dug into this little book on many occasions while setting up and running my small B&B. The advice given was relevant and reasonable.
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on 20 September 2016
book smaller than expected. However, packed with good sound advice and essential information. I recommend this book to anyone considering starting a B & B.
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on 13 November 2016
Spend half an hour on the internet and save the cost of this book.Useless.
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on 16 August 2013
Good sensible advice without the frills. It is clear and concise and logically laid out. It has reiterated what I already knew and given me other ideas too. Can't wait to get up and running,!
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on 3 March 2016
Well written book and very informative.
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