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The book isn't bad but nothing is really in depth and it's in ...
on 28 July 2014
So the introduction begins with Ms. Willcock stating that as an American family, what set them apart from the competition was their can-do spirit. So, okay, have a go at British B&B owners on page 2.
Most of the book is really common sense. There are a few suggestions that I would consider 'musts' (i.e. having a safe, seeking an accountant). The book isn't bad but nothing is really in depth and it's in need of an update - "you might want to manage bookings on spreadsheets if you are computer-friendly, but I'd recommend a diary." and "with the advent of the mobile phone you can take a booking wherever you are so long as you have your diary with you." She also recommends deposits by cheque through the post.
The breakfast section though is useful, as is 'Money Matters'.
The last 25% of the Kindle version was contacts and index. The first two contacts being her personal website and 'The George Hotel' that she owns with her husband.