Top critical review
I'm afraid that we are not happy with this product
on 19 February 2017
I'm afraid that we are not happy with this product. The zip is very thin and of poor quality and keeps splitting at the bottom and getting stuck. This makes it impossible for a 7 year old to zip up independently. After mentioning this to the company we were offered to send to coat back and they would replace the zip. A full refund was not offered as 'the product had been worn' (which is obvious otherwise it would not have become apparent that the zip is of poor quality - and we did email them after a week). As the zip is thin and not really suitable for a winter coat I have not sent it back as I don't expect the replacement zip to be any better. We have bought a much better coat on the high street with a zip which is almost double the size and of ten times better quality. I am sorry to have had this experience and son is disappointed as well as we could not find an camouflage coat anywhere else.
Also please note that this coat does not have a hood, which is mentioned in the description but I missed this as generally most children's coats have a hood, so that is my own fault. It is also quite thin and I would say this is OK for autumn but would be a bit cold in the winter. The buttons on the sleeves also came off in the first week.