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Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series) Paperback – 16 Feb 2012

4.3 out of 5 stars 24 customer reviews

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Frequently bought together

  • Key Performance Indicators (KPI): The 75 measures every manager needs to know (Financial Times Series)
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  • Key Strategy Tools: The 80+ Tools for Every Manager to Build a Winning Strategy
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  • Key Management Ratios (Financial Times Series)
Total price: £66.39
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Product details

  • Paperback: 376 pages
  • Publisher: Financial Times/ Prentice Hall; 01 edition (16 Feb. 2012)
  • Language: English
  • ISBN-10: 0273750119
  • ISBN-13: 978-0273750116
  • Product Dimensions: 15.7 x 2.3 x 23.1 cm
  • Average Customer Review: 4.3 out of 5 stars 24 customer reviews
  • Amazon Bestsellers Rank: 65,615 in Books (See Top 100 in Books)
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Product description

Review

“Marr delivers a must-read book for anyone in business. It will help you focus on the metrics that really matter” Gerry Pimm, Strategy, Planning & Performance Manager, Citizens Advice

 

“Bernard Marr’s book is an incredibly valuable resource for any manager. Extremely clear, concise, and most importantly immensely practical.” Dean R. Spitzer PhD, author of Transforming Performance Measurement.

From the Back Cover

 ‘Marr delivers a must-read book for anyone in business. It will help you focus on the metrics that really matter.’  Gerry Pimm, Strategy, Planning & Performance Manager, Citizens Advice

‘Bernard Marr's book is an incredibly valuable resource for any manager. Marr has hit the bullseye: extremely clear, concise, well-organised, and, most importantly, immensely practical.’  Dean R. Spitzer, PhD, author of Transforming Performance Measurement

Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results.

Key Performance Indicators cuts straight to the 75 + KPIs that matter. It explains what key performance indicators are, gives you short overviews of each metric and describes how to use the measure effectively.  There are worked examples throughout which will equip you with the skills to understand, assess and interpret the most important aspects of any business.

From net profit margin, to customer satisfaction through to brand equity, six sigma and employee engagement, the book gives you all the essential performance indicators.

A practical guide to the most powerful financial and non-financial performance indicators vital for every business.

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on 28 September 2013
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on 12 March 2012
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on 4 May 2012
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