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Chartered Fellow Chartered Institute of Personnel Development (formerly FIPD, FIPM and FITD); Chartered Manager Chartered Management Institute (CMgrMCMI); former Fellow Royal Society of Arts; former Member Chartered Institute of Transport.
Visiting Professor Middlesex University (Developmental Transactional Analysis); M. Phil. (management and organisational assessment); Diploma in Management Studies (DMS) - with distinction; internationally accredited as Teaching and Supervising Transactional Analyst (Organisational Psychotherapy & Educational); Master Practitioner and Licensed Trainer NLP (Neuro-linguistic programming); former NVQ Assessor; trained in Open Space Technology with Harrison Owen.
Past President of both the European and the International Transactional Analysis Associations. Inaugural and current Editor International Journal of Transactional Analysis Research & Practice www.ijtarp.org Founding Director, President 2006-2008 of the European Mentoring and Coaching Council.
Author of numerous articles, books and packs on management competences and assessment, action learning, group dynamics, counselling and mentoring, and corporate culture change see http://www.juliehay.org/publications.html
Coach, counsellor, psychotherapist, trainer and supervisor of those in the helping professions.
Managing Director, Psychological Intelligence Foundation CIC - a non profit educational community interest company www.pifcic.org; Project Manager Transactional Analysis Proficiency Awards www.instdta.org; Programme Director MSc Professional Development (Developmental Transactional Analysis; Psychotherapist (private practice) and Forensic Psychotherapist.
General Consulting & Training
Over 40 years managerial and consultancy experience in the public and private sectors and has trained managers, consultants and trainers in many areas of the world. Has consulted and trained in sectors as varied as banking and insurance, engineering and construction, research, advertising, computer manufacturing and IT, major retail chains, pharmaceutical multinationals, local government, police, probation, prison, court, customs and taxation services, and the armed forces.
Before that, she was employed within the UK civil service, a US based oil company, a major engineering organisation, and British Airways during their first period of major redundancies and subsequent culture change. She was Acting Training Manager, Glacier Metal Co., where she was responsible for all management and technical training, including the engineering apprentice training school and power press safety training. In British Airways she was a management trainer and then ran the airline's travel industry training business.
Originator of the term developmental TA to distinguish this 'positive psychology' approach from psychotherapeutic TA. Over 46 years experience of teaching transactional analysis and supervising students around the world, including leading ongoing developmental TA programmes in several countries. Author of numerous articles, audiotape sets and books on transactional analysis. Designer and programme manager of various TA programmes that lead to international and postgraduate qualifications for a range of TA professional fields. Author of several TA books, workbooks and audio recordings.
Main supervision focus is on enabling supervisees to develop their own 'super vision', or meta perspective, of their professional practice; author of Reflective Practice and Supervision for Coaches, Open University Press 2007; over 30 years supervision experience that applies transactional analysis, neuro-linguistic programming and other approaches; leading postgraduate qualifications in supervision; much supervision provided online.
Coaching & Mentoring
Active in this area for over 30 years, including researching it when writing Transformational Mentoring - Creating Developmental Alliances for Organisational Cultures. This was published in 1995 by McGraw-Hill (and republished by Sherwood in 1999). Much of what was written then is now also commonly referred to as coaching. In 1992, established a network of HR professionals who were keen to know what others were doing; this group met regularly on a quarterly basis until end 2003 when the EMCC succeeded it.
Founding Director (with Sir John Whitmore, Prof David Megginson, David Clutterbuck, Eric Parsloe) of the European Mentoring and Coaching Council, President of the first EMCC Pan-European Board, previously member of the Examining Board of the Oxford School of Coaching and Mentoring and hence the CIPD, and regular presenter at European Coaching & Mentoring Conferences.
Since 1992 has provided consultancy advice, led senior level discussions to relate coach/mentoring to corporate culture, and/or designed and run training events and provided support materials for a number of organisations in places as varied as India, Australia, Eastern Europe and the UK.
Counselling & Psychotherapy
Over 40 years' experience in UK and elsewhere including online plus short-term (brief) interventions when teaching/travelling; internationally accredited in transactional analysis psychotherapy; experience as forensic psychotherapist in high-security male prisons; specialist training in trauma and dissociation; served as staff member on Group Relations Training Association Annual T-group Event. (8 staff, c. 100 participants); taught counselling skills to managers and to volunteers within Employee Assistance Programmes.
Assessment & Development Centres
As far back as 1979, undertook major research project to identify competencies of managers within British Airways Engineering Department (15000 employees so equivalent to a very large organisation in its own right), leading to award of M Phil at Henley management College/Brunel University. Subsequent design of assessment and development centres for managers at various levels, training of assessors, running of centres for selection, succession planning and development. Consultancy to a range of organisations including Probation Service and Naval Command; developed peer assessment centre methodology.
Author of Getting the Best out of Development Centres for the Cabinet Office - booklet circulated to government departments and agencies; wrote The Gower Assessment and Development Centre, manuals containing sample programmes for centres, assessment documentation, assessor and participant briefing notes, assessment guidelines and an extensive collection of simulations that include individual and group activities, in-trays and report writing. This has subsequently been translated into Dutch and Polish; design, with co-author, of Mission to Enernova, board game for use in assessment centres and training programmes - Gower 2001; design of another major series of simulations, published as CD-ROM by Gower.
For several years, chaired Network of HR professionals who met regularly to share ideas about running assessment and development centres: members included Benefits Agency, Barnado's, Securicor, DVLA, MBNA, HM Customs & Excise, Insolvency Service, National Police Training
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Do you want to increase the impact of your training?
Do you need to help others improve relationships and teamwork?
Are you involved in creating healthy organisational cultures?
This book will help you apply the range of TA concepts potently, accurately and competently. Distilling the broad range of TA theories into accessible frameworks that suit organisational contexts. It contains both innovative approaches and practical guidelines for successful implementation.
Illustrated throughout with accessible and practical activities, this book:
- outlines the uses of TA and shows how TA can increase the impact of your training
- explores the relevant issues and methods necessary for successfully implementing TA
- includes chapters geared specifically at increasing the trainer’s effectiveness
- dispels the myths of TA and explains the benefits of analysis to enhance relationships
- Applying TA in Organisations
- Contracting for learning
- Understanding attitudes
- Interpersonal styles
- Working styles
- Thinking styles
- Working with others
- Working in groups
- Leadership Styles
- Working with change
- Creativity and innovation
- Professional Super-Vision
Julie Hay is Chief Executive of training consultancy Psychological Intelligence Ltd - www.psychologicalintelligence.com. Julie has been the elected President of both the International and European TA Associations, as well as founding member and inaugural Chair of the UK based Institute of Developmental TA.
Having introduced the term developmental TA in 1995 to distinguish her approach from psychotherapy, Julie now leads the International Centre for Developmental TA www.icdta.org, through which she provides training for others who wish to attain professional qualifications in developmental TA. Julie is an internationally accredited training and supervising transactional analyst in the organisational, psychotherapy and educational fields of application.
Julie has over 40 years experience in industry, the public sector, local and national government. She has been teaching TA for over 25 years in Eastern and Western Europe, Australasia, India, Asia, North, Central and South America. In addition to her TA qualifications, she is internationally licensed as an NLP (Neuro Linguistic Programming) Trainer and holds post graduate qualifications in management and for research into management competencies and assessment. Julie was a founding member and President 2006-8 of the European Mentoring and Coaching Council.
If you are already familiar with transactional analysis concepts, teach or explain them to other people, and are looking for simple frameworks to pass on to others – this book is what you need. It converts the original therapeutic focus of TA into an emphasis on healthy development, contains easy to understand versions of a range of TA concepts, and uses various memory aids to help you and clients recall the ideas when you need to use them.
This book has been written specifically for those in the business of helping other people to develop themselves. This includes coaches, teachers and trainers, human resource professionals, social workers, consultants, mediators, facilitators – and not forgetting counsellors and therapists who want to explain some of the theory to their clients but feel the need for a different approach to that used to learn TA themselves during their own professional training.
Julie Hay has taken models used by psychotherapists and converted them into frameworks that focus on positive psychology and the healthy development of individuals, teams and organisations. These are just as relevant for individuals and their families, teachers and students – anyone in any set of circumstances will find something of value within developmental transactional analysis.
Please note that the book assumes reasonable familiarity with TA concepts. This is not the book for beginners! Julie gives full details of where concepts originated, as well as where some of the 'donkey bridge' variations have first appeared. However, she does not give detailed explanations of descriptions as this information is readily available from other sources – including some of Julie's other books, such as Transactional Analysis for Trainers.
Are you curious about the games people play?
Are you keen to learn new approaches and skills?
- explains why relationships at work are sometimes so difficult
- describes frameworks for developing self awareness, flexibility and confidence
- contains plenty of practical suggestions for increasing relationship and team building skills
- and includes specific ideas for handling stress and change
Julie Hay has taken models used by psychotherapists worldwide, converted them into terms that can be easily understood by all of us, and related them specifically to what happens at work.
Drawing on examples from a broad spread of organisations, she shows how we can use these theories to interpret the dynamics between people and make better choices about our responses.
To help us expand our range of options, Julie takes us gently through some self-awareness activities so that we can eliminate unhelpful patterns from our past and replace them with resourceful new ways of thinking, feeling and behaving.
This edition has been updated to include several of Julie’s developments of the models, which now place even more emphasis of the positive psychology of Transactional Analysis (TA). There is also an extra chapter that contains an intriguing framework for bringing many of the ideas together in a way that allows us to predict how best to interact with someone new – or someone we know already when they are stressed.
After more than 45 years experience as an employee, supervisor, manager, trade unionist, trainer and consultant, Julie is able to draw her examples from industry, the public sector, local and central government. She is an internationally – accredited expert who has taught TA for over 25 years in Europe, Australasia, India, Asia, North, Central and South America. With Julie’s knack of making the complex seem easy, this book is full of ideas for getting the benefits of TA in the workplace.