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Innovation and the Future Proof Bank: A Practical Guide to Doing Different Business-as-usual Hardcover – 26 Aug 2009

4.6 out of 5 stars 5 customer reviews

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Product details

  • Hardcover: 334 pages
  • Publisher: John Wiley & Sons; 1 edition (26 Aug. 2009)
  • Language: English
  • ISBN-10: 0470714190
  • ISBN-13: 978-0470714195
  • Product Dimensions: 17.5 x 2.5 x 25.1 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 640,441 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

From the Back Cover

Innovation is the process of converting new things into business–as–usual. There are few banks today that fail to recognise the capability to do this is a key way of sustaining competitive advantage. Many, however, have little idea of how to go about building such capabilities. By so doing, they expose themselves to uncertain futures, as other players enter and out–innovate them in core markets.

There are some banks, however, who always seem to be ahead of the curve. They have created capabilities that enable them to out–innovate the innovators. To do so, they have established a set of practices that allow them to future–poof themselves.

This is a book about hose practices in banks. It explains, using examples from institutions around the world, what it takes to create the business process that introduces new things and makes them business–as–usual. It shows how to do this with reliability and certainty of return. And, in the process, it illustrates what your institution can do to be as future–proof as the most innovative banks in the world.

About the Author

James A. Gardner, (London, UK), is a career innovator that has worked in multiple industries including financial services, technology and the public sector. He is well known in the banking community through his writing (bankervision.typepad.com) and has spent two decades working in and around banking. Originally from Australia, he now resides in London, but spends a good part of eveey year travelling to banks everywhere else.


Customer Reviews

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Top Customer Reviews

Format: Hardcover
A very well written and researched book and especially timely given the Global Financial Crisis! Many people would not believe that a book written about Innovation in Banking and Finance could be upbeat, enjoyable and provide a realistic and honest appraisal of the highs and lows of running an Innovation organisation.

The author has been very clever in providing real-time examples and case studies, however they are related to other industries as well. Thus even if you aren't in the Finance industries, the book would be well served in it's common descriptions and delivery for other industries.

Most interesting is the chapters around teams and personalities within an Innovation group - everybody has experienced success and failure due to teaming issues and this will give an interesting overview on who and how to avoid them becoming apparent in your teams!

The book stems from theory based topics but is injected with highlights of humour that make the book enjoyable to read.

A great read, highly recommended and I certainly hope we see more from this particular author.
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Format: Hardcover
James' book tells of a great many stories about how banks can innovate and what it is - as banking innovation is an oxymoron. The need is self-explanatory - new technologies made possible new ways for customers to transact both online and offline - gave birth to new players that may exclude banks from the consumption-chain of customers. Banks should adapt to new realities fast - and act on them. That largely made possible phone-banking, e-banking and m-banking. Storytelling of banks who've succeeded in innovating is probably nothing new - but "Innovation and the Future Proof Bank" completes the story with a foundational chapter - how Innovation is made real - what are the recipes and the stages in order to create an innovation centre in a bank. This differentiates the book and makes it not only interesting to read, but compelling to reuse the rich experience of the author.
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Format: Hardcover
A must have read for anyone who is genuinely interested in innovation within financial services. James is a very thoughtfull and intelligent writer
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Format: Hardcover
James an incredibly well qualified individual to comment on innovation in this space. This book builds on the insights he has shared in his entertaining blog to outline a pragmatic, but challenging view of what the banking world could, and should look like.
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Format: Hardcover Verified Purchase
Interesting perspective on banking innovation from the scholar's perspective.
The structure and language of the book remind me of my days at the university.
Overall a good choice.
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