FREE Delivery in the UK.
Only 9 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
The Inmates Are Running t... has been added to your Basket
+ £0.00 UK delivery
Used: Good | Details
Condition: Used: Good
Comment: Ships from the USA. Please allow 2 to 3 weeks for delivery. Book shows a small amount of wear to cover and binding. Some pages show signs of use. Sail the seas of value.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity Paperback – 24 Feb 2004

3.9 out of 5 stars 46 customer reviews

See all 10 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
Paperback
£29.99
£16.99 £3.56
Note: This item is eligible for click and collect. Details
Pick up your parcel at a time and place that suits you.
  • Choose from over 13,000 locations across the UK
  • Prime members get unlimited deliveries at no additional cost
How to order to an Amazon Pickup Location?
  1. Find your preferred location and add it to your address book
  2. Dispatch to this address when you check out
Learn more

Great Discounts
Shop the Books Outlet. Discover some great deals on top titles. Shop now
click to open popover


Frequently bought together

  • The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
  • +
  • The Design of Everyday Things, revised and expanded edition
  • +
  • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
Total price: £62.05
Buy the selected items together

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.



Amazon Original Books on Sale
Browse a selection of over 160+ Kindle Books currently on sale from 99p. Learn more

Product details

  • Paperback: 288 pages
  • Publisher: Sams; 2 edition (24 Feb. 2004)
  • Language: English
  • ISBN-10: 0672326140
  • ISBN-13: 978-0672326141
  • Product Dimensions: 15.5 x 2.3 x 23.4 cm
  • Average Customer Review: 3.9 out of 5 stars 46 customer reviews
  • Amazon Bestsellers Rank: 111,432 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

Amazon Review

In this book about the darker side of technology's impact on our lives, Alan Cooper begins by explaining that unlike other devices throughout history, computers have a "meta function": an unwanted, unforeseen option that users may accidentally invoke with what they thought was a normal keystroke. Cooper details many of these meta functions to explain his central thesis: programmers need to seriously re-evaluate the many user-hostile concepts deeply embedded within the software development process.

Rather than provide users with a straightforward set of options, programmers often pile on the bells and whistles and ignore or de-prioritise lingering bugs. For the average user, increased functionality is a great burden, adding to the recurrent chorus that plays: "computers are hard, mysterious, unwieldy things." (An average user, Cooper asserts, who doesn't think that way or who has memorised all the esoteric commands and now lords it over others, has simply been desensitised by too many years of badly designed software.)

Cooper's writing style is often overblown, with a pantheon of cutesy terminology (i.e. "dancing bearware") and insider back-patting. (When presenting software to Bill Gates, he reports that Gates replied: "How did you do that?" to which he writes: "I love stumping Bill!") More seriously, he is also unable to see beyond software development's importance--a sin he accuses programmers of throughout the book.

Even with that in mind, the central questions Cooper asks are too important to ignore: Are we making users happier? Are we improving the process by which they get work done? Are we making their work hours more effective? Cooper looks to programmers, business managers and what he calls "interaction designers" to question current assumptions and mindsets. Plainly, he asserts that the goal of computer usage should be "not to make anyone feel stupid." Our distance from that goal reinforces the need to rethink entrenched priorities in software planning. -- Jennifer Buckendorff, Amazon.com --This text refers to the Hardcover edition.

From the Back Cover

Imagine, at a terrifyingly aggressive rate, everything you regularly use is being equipped with computer technology. Think about your phone, cameras, cars-everything-being automated and programmed by people who in their rush to accept the many benefits of the silicon chip, have abdicated their responsibility to make these products easy to use. The Inmates Are Running the Asylum argues that the business executives who make the decisions to develop these products are not the ones in control of the technology used to create them. Insightful and entertaining, The Inmates Are Running the Asylum uses the author's experiences in corporate America to illustrate how talented people continuously design bad software-based products and why we need technology to work the way average people think. Somewhere out there is a happy medium that makes these types of products both user and bottom-line friendly; this book discusses why we need to quickly find that medium.

See all Product description


Customer reviews

Read reviews that mention

Top customer reviews

9 February 2018
Format: Paperback|Verified Purchase
Comment| 2 people found this helpful. Was this review helpful to you? Report abuse
22 October 2005
Format: Paperback|Verified Purchase
Comment| 5 people found this helpful. Was this review helpful to you? Report abuse
20 February 2007
Format: Paperback|Verified Purchase
Comment| One person found this helpful. Was this review helpful to you? Report abuse
2 February 2004
Format: Hardcover|Verified Purchase
Comment| 10 people found this helpful. Was this review helpful to you? Report abuse
31 December 2010
Format: Paperback|Verified Purchase
Comment|Was this review helpful to you? Report abuse
12 September 2002
Format: Hardcover|Verified Purchase
Comment| 46 people found this helpful. Was this review helpful to you? Report abuse

Would you like to see more reviews about this item?

Most recent customer reviews

Where's My Stuff?

Delivery and Returns

Need Help?