Information Architecture for the World Wide Web
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Top Customer Reviews
I especially liked the section on searching - because so many sites seem to do this badly.
Essential reading for anyone involved in web site design, consulting, team leading, the lot!
That said, it is well written in an easy style, and contains lots of information useful for any level of user.
One beef, and it is major one: COLOUR!!! You MUST print books of this type in colour for the arguments to be effective. It is a primary consideration when organising web sites.