Top critical review
54 people found this helpful
on 13 June 2012
I've always bought PVC or army surplus wellies, but about 16 months ago I decided to go for a top quality brand and bought a pair of the above. They were used exclusively for dog-walking in grass fields and then only when it was wet. A week ago I detected dampness in one foot but just assumed it was water which had somehow entered at the top. However, on checking, I discovered a split in a seam. I contacted Hunter, attaching a photo of the fault and their response included,
" I passed your image on to our technical team. Their feedback has been that it is difficult to identify exactly what has caused this to happen, however there may have been some additional stress to this area, causing the rubber to split."
There has been no stress in this area other than normal light wear. Any manufacturing process can produce faulty goods, but it is the subsequent attitude of the maker that is the acid test. Hunter has refused to replace these boots, so they have consequently lost a customer for ever and I would advise any intending purchaser to be aware of this possible drawback. This has been alluded to by other reviwers.