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Humble Inquiry: The Gentle Art of Asking Instead of Telling by [Schein, Edgar H.]
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Humble Inquiry: The Gentle Art of Asking Instead of Telling Kindle Edition

4.2 out of 5 stars 23 customer reviews

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Review

An invaluable guide for a consultant trying to understand and untangle system and interpersonal knots. Written with a beguiling simplicity and clarity, it is laden with wisdom and practicality.
Irvin Yalom, MD, Professor Emeritus of Psychiatry, Stanford University
The lessons contained in this deceptively simple book reach beyond the author's experience gained from a lifetime of consultation to organizations of all sizes and shapes. It provides life lessons for us all. If, as a result of reading this book, you begin to practice the art of humble asking, you will have taken an important step toward living wisely.
Samuel Jay Keyser, Peter de Florez Professor Emeritus, MIT
This book seriously challenges leaders to re-examine the emphasis on task orientation and telling' subordinates how best to do their jobs. Humble Inquiry increases organizational capacity to learn more from cross-cultural teamwork, reduces stress, and increases organizational engagement and productivity.
Jyotsna Sanzgiri, MBA, PhD, Professor, California School of Professional Psychology, Alliant International University
This book is particularly important for leaders who in these complex times need advice and tools for building trust in their relationships with subordinates individually or in teams.
Danica Purg, President, IEDC-Bled School of Management, Bled, Slovenia
This book is an exercise in inquiryby a recognized master of humble insight.
Art Kleiner, Editor-in-Chief, Booz & Company/strategy+business
Ed Schein has provided a new and thoughtful reframing of interpersonal dynamics through the notion of Humble Inquiry. This short book is packed with insights as Schein rigorously explores the impact of his ideas in his usually clear and readable style.
Michael Brimm, Professor of Organizational Behavior, INSEAD Europe
Humble Inquiry is an elegant treatment of how to go about building and sustaining solid, trusting relationships in or out of the workplace. A masterful take on a critical human skill too infrequently practiced.
John Van Maanen, Erwin Schell Professor of Management and Professor of Organization Studies, MIT
A fast read and full of insight! Schein uses stories from his personal life and his successful career as a process consultant that pointedly ask, How willing are you to cast aside hierarchy? How personal are you willing to be?' Considering the cultural, occupational, generational, and gender communication barriers we face every day, Humble Inquiry proposes a very practical, nonthreatening approach to bridging those gaps and increasing the mutual understanding that leads to operational excellence.
Rosa Antonia Carrillo, MSOD, safety leadership consultant
A remarkably valuable guide for anyone interested in leading more effectively and building strong relationships. Ed Schein presents vivid examples grounded in a lifetime of experience as husband, father, teacher, administrator, and consultant.
Robert B. McKersie, Professor Emeritus, Sloan School of Management, MIT
Ed Schein has an eye for bold yet subtle insights into the big picture and a knack for writing about them clearly. Humble Inquiry like his previous book Helping shows that he is equally talented at bringing fresh thinking to well-trodden ground.
Grady McGonagill, EdD, Principal, McGonagill Consulting
What did I gain from reading Humble Inquiry? I became more aware of the subtle but powerful ways we affect each other as we talk and how the right kind of questions can dramatically improve the quality and efficiency of communication, with benefits that range from increased patient safety and satisfaction to employee motivation and morale to organizational performance. You can't afford to not know about this.
Anthony Suchman, MD, MA, University of Rochester School of Medicine and Dentistry
With the world as his classroom, Ed Schein continues to guide us through modern day chaos with the powerful behaviors of Helping and Humble Inquiry. This is a must-read for anyone who truly wishes to achieve important goals!
Marjorie M. Godfrey, Codirector, The Dartmouth Institute for Health Policy & Clinical Practice Microsystem Academy
I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful.
Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation
Schein helps us understand the importance of transcending hierarchy and authority to build authentic relationships predicated on trust and respect. Humble iInquiry is a powerful approach to building safe environments for our people and, ultimately, our patients.
Gary S. Kaplan MD, Chairman and CEO, Virginia Mason Health System
Quiet wisdom from an expert, enlivened by personal examples. Insightful and easy to read, it made me look again at my own behavior in my relationships, both at work and in the home.
Charles Handy
"

"An invaluable guide for a consultant trying to understand and untangle system and interpersonal knots. Written with a beguiling simplicity and clarity, it is laden with wisdom and practicality."
--Irvin Yalom, MD, Professor Emeritus of Psychiatry, Stanford University

"The lessons contained in this deceptively simple book reach beyond the author's experience gained from a lifetime of consultation to organizations of all sizes and shapes. It provides life lessons for us all. If, as a result of reading this book, you begin to practice the art of humble asking, you will have taken an important step toward living wisely."
--Samuel Jay Keyser, Peter de Florez Professor Emeritus, MIT

"This book seriously challenges leaders to re-examine the emphasis on task orientation and 'telling' subordinates how best to do their jobs. Humble Inquiry increases organizational capacity to learn more from cross-cultural teamwork, reduces stress, and increases organizational engagement and productivity."
--Jyotsna Sanzgiri, MBA, PhD, Professor, California School of Professional Psychology, Alliant International University

"This book is particularly important for leaders who in these complex times need advice and tools for building trust in their relationships with subordinates individually or in teams."
--Danica Purg, President, IEDC-Bled School of Management, Bled, Slovenia

"This book is an exercise in inquiry by a recognized master of humble insight."
--Art Kleiner, Editor-in-Chief, Booz & Company/strategy]business

"Ed Schein has provided a new and thoughtful reframing of interpersonal dynamics through the notion of Humble Inquiry. This short book is packed with insights as Schein rigorously explores the impact of his ideas in his usually clear and readable style."
--Michael Brimm, Professor of Organizational Behavior, INSEAD Europe

"Humble Inquiry is an elegant treatment of how to go about building and sustaining solid, trusting relationships in or out of the workplace. A masterful take on a critical human skill too infrequently practiced."
--John Van Maanen, Erwin Schell Professor of Management and Professor of Organization Studies, MIT

"A fast read and full of insight! Schein uses stories from his personal life and his successful career as a process consultant that pointedly ask, 'How willing are you to cast aside hierarchy? How personal are you willing to be?' Considering the cultural, occupational, generational, and gender communication barriers we face every day, Humble Inquiry proposes a very practical, nonthreatening approach to bridging those gaps and increasing the mutual understanding that leads to operational excellence."
--Rosa Antonia Carrillo, MSOD, safety leadership consultant

"A remarkably valuable guide for anyone interested in leading more effectively and building strong relationships. Ed Schein presents vivid examples grounded in a lifetime of experience as husband, father, teacher, administrator, and consultant."
--Robert B. McKersie, Professor Emeritus, Sloan School of Management, MIT

"Ed Schein has an eye for bold yet subtle insights into the big picture and a knack for writing about them clearly. Humble Inquiry--like his previous book Helping--shows that he is equally talented at bringing fresh thinking to well-trodden ground."
--Grady McGonagill, EdD, Principal, McGonagill Consulting

"What did I gain from reading Humble Inquiry? I became more aware of the subtle but powerful ways we affect each other as we talk and how the right kind of questions can dramatically improve the quality and efficiency of communication, with benefits that range from increased patient safety and satisfaction to employee motivation and morale to organizational performance. You can't afford to not know about this."
--Anthony Suchman, MD, MA, University of Rochester School of Medicine and Dentistry

"With the world as his classroom, Ed Schein continues to guide us through modern day chaos with the powerful behaviors of Helping and Humble Inquiry. This is a must-read for anyone who truly wishes to achieve important goals!"
--Marjorie M. Godfrey, Codirector, The Dartmouth Institute for Health Policy & Clinical Practice Microsystem Academy

"I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful."
--Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation

"Schein helps us understand the importance of transcending hierarchy and authority to build authentic relationships predicated on trust and respect. Humble iInquiry is a powerful approach to building safe environments for our people and, ultimately, our patients."
--Gary S. Kaplan MD, Chairman and CEO, Virginia Mason Health System

"Quiet wisdom from an expert, enlivened by personal examples. Insightful and easy to read, it made me look again at my own behavior in my relationships, both at work and in the home."
--Charles Handy

About the Author

Ed Schein was Chief of the Social Psychology Section of the Walter Reed Army Institute of Research while serving in the U.S. Army as Captain from 1952 to 1956. He joined MIT's Sloan School of Management in 1956 and was made a Professor of Organizational Psychology and Management in 1964. From 1968 to 1971 Schein was the Undergraduate Planning Professor for MIT, and in 1972 he became the Chairman of the Organization Studies Group of the MIT Sloan School, a position he held until 1982. He was honored in 1978 when he was named the Sloan Fellows Professor of Management, a Chair he held until 1990. He is currently Sloan Fellows Professor of Management Emeritus and continues at the Sloan School half-time as a Senior Lecturer. He is also the Founding Editor of Reflections, the Journal of the Society for Organizational Learning devoted to connecting academics, consultants, and practitioners around the issues of knowledge creation, dissemination and utilization. His consultation focuses on organizational culture, organization development, process consultation, and career dynamics, and among his past and current clients are major corporations both in the U.S. and overseas such as Digital Equipment Corporation, Ciba-Geigy, Apple, Citibank, General Foods, Procter and Gamble, ICI, Saab Combitech, Steinbergs, Alcoa, Motorola, Hewlett-Packard, Exxon, Shell, AMOCO, Con Edison, and the Economic Development Board of Singapore. Schein has received many honors and awards for his writing, most recently the Lifetime Achievement Award in Workplace Learning and Performance of the American Society of Training Directors, Feb, 3, 2000 and the Everett Cherington Hughes Award for Career Scholarship from the Careers Division of the Academy of Management, Aug. 8, 2000. Paul Kampas is a consultant, researcher, and author with over two decades of multi-disciplinary experience in technology, systems, and strategy. Hi is principal of Kampas Research, a consulting firm that provides research, writin

Product details

  • Format: Kindle Edition
  • File Size: 577.0 KB
  • Print Length: 138 pages
  • Page Numbers Source ISBN: 1626567344
  • Publisher: Berrett-Koehler Publishers; 1 edition (2 Sept. 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B00CTY5FXM
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 4.2 out of 5 stars 23 customer reviews
  • Amazon Bestsellers Rank: #136,133 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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