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Human-Computer Interaction: An Empirical Research Perspective Paperback – 11 Jan 2013

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Product details

  • Paperback: 370 pages
  • Publisher: Morgan Kaufmann (11 Jan. 2013)
  • Language: English
  • ISBN-10: 0124058655
  • ISBN-13: 978-0124058651
  • Product Dimensions: 19 x 2.1 x 23.5 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 592,077 in Books (See Top 100 in Books)
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"One could easily imagine it being titled An introduction to empirical research in HCI. That is its strength, and there it shines. The book is relatively short but packed with information; features tight but lively writing; and is thoughtfully illustrated and amply sourced…For those wishing to learn more about HCI through (publishable) experiments, this is a fantastic introduction.", December 2013

"Human-computer interactions (HCI) is an ever more important subject for study as computers become ever faster, smaller, and more integrated into daily life. MacKenzie …emphasizes the performance of research into HCI in this work intended for the working scientist…Each chapter concludes with student exercises and there is a supplementary website that contains software source code, several statistical applications, and packages for experiments in HCI." --Reference & Research Book News, December 2013

"This is intended to be a textbook specifically for use in teaching the topic at a degree level, and it achieves that aim in no small measure…The text is clear, slightly conversational and offers a refreshing look at the field of study…The book contains a number of interesting case studies designed to illustrate the various issues, and it also contains some questionnaires and other example material, all designed to make the reader query how and why they do things.", November 2013

"Scott McKenzie is one of the most thoughtful, thorough, authoritative, and careful HCI researchers I know.  This book puts his experience, insights, and wisdom into a highly accessible, practical, and user-friendly form.  It ties general notions in user interface design to solid scientific concepts and experimental procedures, and it teaches readers how to perform them for themselves.  And it even concludes with a chapter on how to write a research paper -- useful advice, but rarely found in such a book." --Robert J.K. Jacob, Department of Computer Science, Tufts University

About the Author

I. Scott MacKenzie is Associate Professor of Computer Science and Engineering at York University, Canada. For the past 25 years, MacKenzie has been an active member of the HCI research community, with over 130 peer-reviewed publications (including more than 30 papers in the ACM SIGCHI conference proceedings). MacKenzie's interests include human performance measurement and modeling, interaction devices and techniques, text entry, mobile computing, accessible computing, touch-based interaction, eye tracking, and experimental methodology.

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Format: Paperback Verified Purchase
Highly recommend for researcher in the field of HCI and related studies. It had the answers for many questions the came up during the course of performing and analysing my expreminents
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Good book for hci researcher
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Would recommend.
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Most Helpful Customer Reviews on (beta) (May include reviews from Early Reviewer Rewards Program) 5.0 out of 5 stars 5 reviews
4 of 4 people found the following review helpful
5.0 out of 5 stars A GEM in HCI. One of the best HCI BOOKS ! 8 May 2013
By Francisco R. O. - Published on
Format: Paperback Verified Purchase

I have to say that when I first found out what Dr. MacKenzie had published a book, I was elated with the prospect to have it in my Bookshelf. I don't know Dr. MacKenzie, but I had read his Dissertation.
I read the first chapter and I'm currently reading the next chapter.

However, I have already looked at the content of this book. Here are the reason why the book is perfect for an HCI course, in Computer Science.

1) Great Foundation is found in the first three chapters (intro,human factors, interaction)
2) If this class is for new grad students, a great understanding of the research process viewed from the HCI perspective. Even for undergrad, this is very useful chapters.
3) Designing HCI Experiment chapter (Chapter 5) and Hypothesis testing (Chapter 6) can take undergrad and grad students by various methods. This knowledge is not always clear to CS students (undergrad or grads) and it is very well explained here.
4) Chapter 7... Let's just say Fitts' law + MORE...
5) Exercises in the book for students.
6) Additional material in the web.

This book is great for a researcher, HCI intro course.

If I was going to build a course of HCI for undergrad or grads (with CS knowledge) I would use this as main text book (probably chapters 1-7).

Other great HCI books are Human-Computer Interactions by Dix et. al, 3D User Interfaces from Bowman et el., usability engineering by Nielsen.

If I have two pick one book, then I would start with this book.

If there is a future edition, I would suggest the author to add a few more exercises, as I think this book has great potential for a coursebook. Maybe a great addition could be going more in depth with Fitts' Law (extending 2D and maybe 3D). I said this because MacKenzie is an authority in Fitts' Law.

Thank you!

***** UPDATE 5/21/2013 ****

I have completed the first three chapters. This book is full of amazing information and references. The more I read it, the more I like it. If you are a researcher or soon to do research in HCI, this is a must book.

***** Update Feb/15/2015 ****
I completed this book a few months ago. This is a great book. Every single chapter contains amazing information about HCI research and further readings!

2 of 2 people found the following review helpful
5.0 out of 5 stars Industry perspective: this is a really useful HCI book, one of the very best! 26 April 2014
By AKehoe - Published on
Format: Paperback Verified Purchase
I expect a few people will write short reviews based on suitability of the book as course material. No comment from me from that perspective, since I work in industry.

I have only recently purchased the book, and have not read it in detail yet, but I am very impressed. There are only a very small number of HCI books that are really useful for industry practitioners and this in certainly one (of the very best).

If your work involves iterative design and developing prototypes, evaluating them, etc. then you'll find this book helpful. There are very interesting and well-written introductory chapters from the author's personal perspective as he looks back at evolution of HCI. This is followed by an outline of empirical research. All very useful background and context.

Subsequent chapters are full of detailed practical instruction, advice and recommendations for readers based on the author's experience, i.e., it is not just the theory (many books do this), but the theory supported and filtered through the lens of the author's experience in practice (that is what makes this book very very special).

It is useful as both a reference, and a template with lots of practical examples. Right through the book there are lots of useful academic references to examples that support the various methods, etc.

A great addition to any person's HCI book collection, and especially useful for people in the product development field.
5.0 out of 5 stars Five Stars 31 Oct. 2014
By Brad T. - Published on
Format: Paperback Verified Purchase
Thank you.
5 of 5 people found the following review helpful
5.0 out of 5 stars An excellent resource for HCI and HCI research 11 Aug. 2013
By Cerys - Published on
Format: Paperback
HCI is a relatively new field of research, emerging in the 1980s as computers moved from use by the specialist to more mainstream usage in the office and the home. This book provides an excellent, well written, easy to understand, and interesting introduction to this fascinating field of research. The book has two main sections, the first provides a thorough background to HCI, while the second deals with best practices for conducting HCI research. Each chapter includes a set of student exercises, including some studies to run. Software is available to download to help with the studies in the exercises, in addition to the statistical programs. The book is thoroughly referenced with a comprehensive bibliography included. Powerpoint presentations are also available to help teachers to use the book to create lessons.

The first three chapters of the book provide the background to HCI. The first chapter provides an in-depth description of the historical context of HCI and how it interweaves and influences the history of computing including the invention of the mouse, the Xerox star, and the development of the graphical user interface. This is a fascinating chapter with some technological developments happening earlier in history than you may think. The second chapter provides an insight into the current understanding of the `human factor', us and how we work, and how this is relevant to the design of computer interfaces. Elements discussed include the different time scales of relevance when talking about humans; human senses such as vision, hearing, touch; elements that enable control such as movement, voice, and eyes; the brain including perception, memory, and cognition; issues in language; and human performance such as reaction time, skills, attention, and errors. This is an easy to read introduction to these topics that can be very heavy going in some other texts. The third chapter deals with "Interaction elements" and how humans make the computer do the things that they want it to do. Elements included are hard and soft controls - the differences between physical switches and controls on the screen; control-display relationships such as spatial relationships, gain and transfer, latency, and order of control; natural and learned relationships; mental models and metaphor; modes and degrees of freedom; mobile context; and interaction errors.

The remaining chapters of the book provide an introduction to performing and publishing HCI research. Chapter four provides an introduction to scientific foundation of research, details of different research methods and techniques, research questions and validity, investigating cause and relationships, and defining research questions. Chapter 5 covers the design of HCI experiments including methodology, ethics, descriptions of the various types of variables, procedure and task design, questionnaire design, participants, different types of studies and effects, and how to run the experiment. Chapter 6 provides an introduction to hypothesis testing and statistics. Some java tools are provided to download for the statistical tests examples described in the chapter (although Windows only). Explanations are provided on which tests to use. Chapter 7 describes modelling interaction with a variety of different modelling techniques. Each of the models is described using case studies to illustrate the context of their use in HCI. Finally, chapter 8 describes the process for writing an academic publication and details of the structure expected for writing up an HCI experiment. This chapter provides some very useful hints of subjects such as citation, appropriate language and reducing word count.

This is an excellent resource for students, teachers, practitioners, and anyone who is interested in HCI. The first half of the book should also be of interest to anyone developing interfaces because it provides an insight into understanding the behaviour and limitations of humans and many examples of how computer interfaces can be designed to work effectively for humans.
5.0 out of 5 stars Five Stars 17 Mar. 2015
By Alfredo Jose Perez - Published on
Format: Paperback
Excellent introduction to the field.
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