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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Hardcover – 2 Jun 2004

4.6 out of 5 stars 3 customer reviews

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  • The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
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  • Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth (J–B US non–Franchise Leadership)
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Product details

  • Hardcover: 240 pages
  • Publisher: Harvard Business Review Press (2 Jun. 2004)
  • Language: English
  • ISBN-10: 1591392705
  • ISBN-13: 978-1591392705
  • Product Dimensions: 15.2 x 2.5 x 27.9 cm
  • Average Customer Review: 4.6 out of 5 stars 3 customer reviews
  • Amazon Bestsellers Rank: 500,984 in Books (See Top 100 in Books)
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Product description

Synopsis

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In "The Hidden Power of Social Networks", Cross and Parker, experts in "social network analysis" - a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

About the Author

Rob Cross is an assistant professor at the University of Virginia's McIntire School of Commerce in Charlottesville. Andrew Parker is a Research Consultant with the IBM Knowledge and Organizational Forum in Cambridge.


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TOP 100 REVIEWER
6 May 2008
Format: Hardcover
2 people found this helpful
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22 January 2008
Format: Hardcover
One person found this helpful
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15 July 2004
Format: Hardcover
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Most helpful customer reviews on Amazon.com

Amazon.com: 4.1 out of 5 stars 22 reviews
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Edoardo Angeloni
4.0 out of 5 starsThe importance of the social networks.
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