Top critical review
35 people found this helpful
A waste of time and money
on 13 June 2014
The black ink cartridge I received from Allday Office Supplies does not work. I asked Allday to replace it but they refused as some arbitrary time limit had been exceeded. There were only two months between me placing the order & reporting the problem, but they closed my return request & refused to reconsider.
I generally try not to run out of printer ink as my business suffers if I cannot print. Allday apparently feel you should test everything you receive as soon as you get it.
They claim that the cartridges were genuine, but they arrived in non-HP packaging. I can't prove they're not genuine, but I've never known a cartridge that arrived in the right packaging to not work. They told me to check their cartridges against another HP one & they would be identical - well who knew it was that simple ! Of course fakes look identical to us humans, or else the printers would never recognise them. These cartridges might be genuine, but I find it very odd to be told that a visual check should be enough.
I'm not sure if the person who replied to me is just stupid or if he/she thinks I am.
This company have been unhelpful and obstructive. They have now procrastinated so long I really don't think they will ever replace this piece of rubbish they sent me.
I strongly recommend you don't use this company.