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Global Logistics [Paperback]

Donald Waters
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Table of Contents

1 trends in the supply chain donald waters definitions; development of logistics; logistics strategy; improved communications and e-business; globalization; satisfying more demanding customers; responding to changes in the business environment; conclusions; references 2 new directions in logistics martin christopher the emergence of the value-conscious customer; logistics and supply chain management; procurement; manufacturing; distribution; the new competitive framework: the four rs; the organizational challenge; summary; references 3 formulating logistics strategy nathalie fabbe-costes and jacques colin why formulate logistics strategies?; a conceptual approach to formulating logistics strategy; illustrated typology of possible logistics strategies; strategic action itineraries in logistics; summary; references 4 agile supply chain operating environments - avoiding implementation pitfalls remko van hoek summary; introduction; operating circumstances requiring agility; the categorization for operating environments; mitigating the minefield of pitfalls; conclusion and reflections; references 5 time compression in the supply chain adrian beesley time compression; time compression and competition; what is time compression?; the time compression approach - competitive advantage; the time compression approach - cost advantage; the time compression approach - quality advantage; the time compression approach - technology advantage; the time compression approach - customer focus; benefits of time compression; examples of the application of time compression; time compression of a global supply chain; conclusion; references 6 strategic supply chain management: the power of incentives glyn watson, chris lonsdale, andrew cox and joe sanderson incentivization and the process of exchange; incentivization and the outsourcing dilemma; incentivization and supplier management; conclusion; references 7 the development of supply chain relationships: a multi-lens approach peter hines and donna samuel introduction; a review of the existing literature; methodology; instrumental case: the perfect pineapple supply chain programme; explanation and discussion; conclusion; references 8 demand flow leadership and the evolution of management concepts dag ericsson visions and tools; the evolution of management concepts; the evolution of a new business model; a conceptual model for the implementation of the dcm concept; case in demand flow leadership - the electrolux way; conclusion; references 9 using services marketing strategies for logistics customer service david grant introduction; logistics customer service today; elements of logistics customer service; strategies for logistics customer service; summary; references

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