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Gerald Ratner: The Rise and Fall... and Rise Again Hardcover – 19 Oct 2007

4.7 out of 5 stars 33 customer reviews

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Product details

  • Hardcover: 260 pages
  • Publisher: Capstone; 1st edition (19 Oct. 2007)
  • Language: English
  • ISBN-10: 1841127868
  • ISBN-13: 978-1841127866
  • Product Dimensions: 16.3 x 2.1 x 24.1 cm
  • Average Customer Review: 4.7 out of 5 stars 33 customer reviews
  • Amazon Bestsellers Rank: 354,329 in Books (See Top 100 in Books)
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Product description

Review

"...[a] rollicking read" ( Financial Times, Monday 29th October 2007)

"contains lessons for us all" (Management Today, November 2007)

"self–effacing, revealing and human."  (Financial Times, Wednesday 26th November 2007)

"...it is a compelling insight into retail history and the internal workings of a behemoth, international jewelry company."  (Idex Magazine – International Diamond Exchange, January 2008)

His jewellery might have been crap but his book isn t. This slim volume of memoirs is extremely readable... (The Independent, Extra, Thu 13th March)

a case study of how retailing nous shaped a winning formula on both sides of the Atlantic. (The Oldie, April 2008)

From the Inside Flap

In 1991, Gerald Ratner made a landmark speech to the Institute of Directors.

After over 25 years in the jewellery trade, Gerald Ratner was one of the most well–known and successful retailers of his generation. He had built up a highly profitable, multi–million pound international business, including household names like Ratners, H. Samuel, Ernest Jones and Watches of Switzerland, as well as over one thousand stores in the US. Being asked to give the keynote address at the Institute of Director′s annual conference at The Royal Albert Hall was a great honour and should have been the crowning glory of two decades of empire building.

But his speech was seized upon by the media after he included jokes about the quality of some of his shops′ products. No one could have predicted the far–reaching impact these jokes would have.

"Even though I had once had my name above hundreds of shops up and down the country, it had become more famous as a byword for crap. It took several years to realise just what an impact the speech had had on every aspect of my life."

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Customer reviews

4.7 out of 5 stars
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on 23 May 2017
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on 26 November 2007
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on 1 December 2007
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on 31 December 2007
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on 4 January 2008
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on 14 December 2007
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