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Gerald Ratner: The Rise and Fall... and Rise Again Hardcover – 19 Oct 2007
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"...[a] rollicking read" ( Financial Times, Monday 29th October 2007)
"contains lessons for us all" (Management Today, November 2007)
"self–effacing, revealing and human." (Financial Times, Wednesday 26th November 2007)
"...it is a compelling insight into retail history and the internal workings of a behemoth, international jewelry company." (Idex Magazine – International Diamond Exchange, January 2008)
His jewellery might have been crap but his book isn t. This slim volume of memoirs is extremely readable... (The Independent, Extra, Thu 13th March)
a case study of how retailing nous shaped a winning formula on both sides of the Atlantic. (The Oldie, April 2008)
From the Inside Flap
In 1991, Gerald Ratner made a landmark speech to the Institute of Directors.
After over 25 years in the jewellery trade, Gerald Ratner was one of the most well–known and successful retailers of his generation. He had built up a highly profitable, multi–million pound international business, including household names like Ratners, H. Samuel, Ernest Jones and Watches of Switzerland, as well as over one thousand stores in the US. Being asked to give the keynote address at the Institute of Director′s annual conference at The Royal Albert Hall was a great honour and should have been the crowning glory of two decades of empire building.
But his speech was seized upon by the media after he included jokes about the quality of some of his shops′ products. No one could have predicted the far–reaching impact these jokes would have.
"Even though I had once had my name above hundreds of shops up and down the country, it had become more famous as a byword for crap. It took several years to realise just what an impact the speech had had on every aspect of my life."See all Product description
Top customer reviews
Some valuable life and business lessons to be gleaned from this book also a great book for would be enterpreneurs and also a moving fascinating story and a nice account of Geralds early life , the honesty and sincerity of the author shines through , i really enjoyed it , i was feeling down before i read it but its really spurred me on and makes you realize just what you can achieve and what really matters i give it five gold stars ....
My only niggle was Gerald's mis-spelling of some of the prominent business names of the era. He or a proof reader has done the book a disservice as Sir Hector Laing becomes Sir Hector Lang, Roger Seelig (who figures frequently)is now Roger Selig, Paine Webber is Payne Webber and Bejam were apparently Beejam.
Sobering and enlightening at the same time. A great read and a morality tale of our time.
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