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Gemba Kaizen

4.6 out of 5 stars 10 customer reviews

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Product details

  • Unknown Binding: 4 pages
  • Publisher: QFD Institute (1995)
  • Language: English
  • ASIN: B0006S56G4
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (10 customer reviews)

Customer Reviews

4.6 out of 5 stars
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Top Customer Reviews

Format: Hardcover
Masaaki Imai's Gemba Kaizen is the most refreshing read I have had in years. Buy it. Read it. Live it. Too many managers have lost touch with reality. Too many decisions are made from ivory towers. Too many CEOs,General Managers, Department Managers and Engineers rarely spend enough time on their shop floors, and subsequently lose touch with where value is added. This book offers a refreshing, low-cost, common sense approach that can have a life-long impact on any reader. The scope of this book is boundless, in that it can apply to either the public or private sectors. This book would make a great gift!
-- Tony R. Mannon
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Format: Hardcover
Gemba is the place where value-adding activities take place. Decisive results can be achieved by focusing improvement activities in gemba. The author encourages managers and professionals to spend time in gemba to see what is happening and to encourage the front-line workers. General George S. Patton could easily be described as a gemba man: he encouraged officers to go to the scene of the action instead of trying to "lead" from a headquarters in the rear. He also recognized the role of the frontline worker (soldier) in achieving results. As a result, the troops under Patton's command won amazing and seemingly impossible victories. Companies that want to hold their market share and capture their competitors' must understand this lesson. (Imai does not discuss Patton, but the historical parallel is obvious.) My books "The Way of discuss General Carl von Clausewitz' "friction" in a workplace context. Friction includes seemingly minor inefficiencies and problems whose combined effects degrade the organization's performance. Imai uses the word "muda" (waste), and stresses the need to suppress it. Tom Peters says, "The accumulation of little items, each too 'trivial' to trouble the boss with, is a prime cause of miss-the-market delays." (from "Thriving on Chaos.") Muda is essentially the same thing as friction. Imai also mentions "muri" (strain), which arises from inadequate training, poor ergonomic design, and inadequate preventive maintenance. Muri is another form of friction. Imai also discusses tools like 5S-CANDO (CANDO = clearing up, arranging, neatness, discipline, and ongoing improvement). 5S-CANDO is another tool for reducing friction.Read more ›
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By A Customer on 4 Jun. 1998
Format: Hardcover
Do not expend thousands of dollars on consulters, expend just a few dollars to buy this book and implement these methodology in your company or business. GREAT BOOK
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By A Customer on 3 Feb. 1998
Format: Hardcover
This book is definitely worth your time to read if you are interested in expanding your understanding of the whole Kaizen process and methods.
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Format: Hardcover Verified Purchase
This is a book about 'Gemba' and some other process management tools that made Japanese manufacturing what it is - the envy of the World. Gemba is all about getting back to root causes of problems. Find the problem, fix it now, develop a process to make sure it doesn't happen again, implement the process. Wrap a whole lot of other techniques around that basic formula - that's what this book is about. Who doesn't need to get to grips with that?

This book is what most businss spokes-people and politicians don't read when tell the rest of us that there are "Lessons to be Learnt!" There may or may not be lessons to be learnt, but unless you approach it the Gemba way, those lessons will never be applied. And if the process had been appling Gemba techniques, we wouldn't have to be listening to someone spouting a load of PR stuff - the problem would have been fixed long before it became a national embarrassment or worse.

This book fits right in next to Edward Deming and Crosby books on process and quality. Doesn't read too easily, so I'll give it 4 stars.
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