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Top Customer Reviews
-- Tony R. Mannon
This book is what most businss spokes-people and politicians don't read when tell the rest of us that there are "Lessons to be Learnt!" There may or may not be lessons to be learnt, but unless you approach it the Gemba way, those lessons will never be applied. And if the process had been appling Gemba techniques, we wouldn't have to be listening to someone spouting a load of PR stuff - the problem would have been fixed long before it became a national embarrassment or worse.
This book fits right in next to Edward Deming and Crosby books on process and quality. Doesn't read too easily, so I'll give it 4 stars.
Most Recent Customer Reviews
You can learn KAIZEN philosophy of the TOYOTA or any Japanese manufacture.Published 21 months ago by S M
Great book: simple, with great case-studies, and have capacity of telling a story.
Mr. Imai is one of the best writers about lean, a great speaker too.
This is a MUST read for gaining a full overview of the kaizen approach to operational improvement, including the tools and its philosophy. Read morePublished on 24 Aug. 2007 by Andrew Scotchmer