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Fluval Ebi Shrimp Aquarium Kit
- Elegant nano glass aquarium with Panorama View
- With all parts necessary to create the ideal living space for shrimps
- With substrate for shrimps, powerful indoor filter and a balanced, full-spectrum, lighting
- Size: 30 x 30 x 35 cm, 30 litres
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Bei Lieferung ins Vereinigte Königreich ist die Ware mit UK Stecker ausgestattet. When delivered to the United Kingdom, the goods are equipped with a UK plug
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1) No heater is included - This seems to be the norm for most shrimp 'bundle' tanks. I know you are probably thinking "how can you complain at this price" but I feel that nearly everyone who buys one of these tanks will require a heater. I suppose on the flip side the fact that they haven't included one means that you have the flexibility to purchase one of your choosing.
2) The background is made from polystyrene and only held on with a few dabs of silicone. This means that when I filled the tank with water it popped off and started floating in the tank. There are a few horror stories of this happening and it causing the light to be knocked into the tank. I have now placed the background outside behind the tank. Gives the same visual effect with no risk and also marginally increases the usable volume inside the tank. If you do want to use the background in the tank (makes a great climbing wall for the shrimp) it's easy enough to add loads of silicone to the back of it and stick it on properly.
Sadly, as I am just discovering, there is no UK support for these tanks at all so long term it is a BAD investment. The bulb has just gone on my light and there are no UK stockists. It may be possible to import a replacement from the US but this will no doubt cost a fortune. We also had a bit of a mishap with the tank cover and again there are no UK stockists for replacements. I have contacted Hagen directly to ask for their assistance and their response was simply that they do not supply replacement parts for this tank in the UK. Both the bulb and replacement cover are available on their Canadian website but you cannot order them from outside Canada. I was very disappointed by the response I received from the customer service team and this has put me off buying from this company again. To sell a tank in the UK but not sell any of the spare parts, especially bulbs which need to be replaced regularly seems like a total oversight to me.
So essentially we are now left with only one option and that is to buy a replacement tank and light. As much as I love the look of this tank we wont be buying another one of the same, and this time we will check that you can get replacement parts in the UK before we make a purchase!
It was easy to set up (just look and fallow at the pictures on the box and the infomations),the Handbook is a great help.
The Substrat was a bit messy (it needs to be washed)but after the second day in the tank,- the "quiet" Filter (very easy handling) does the trick and the water is clear now.
The first few plants growing and I can not wait to put my Red Fire Shrimps in!!
The only thing missing is a heather,-which dos not come with the tank. I would buy it again and it looks much better as on the pictures.
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