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The Five Dysfunctions of a Team: A Leadership Fable (J–B Lencioni Series) Hardcover – 18 April 2002
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- ISBN-100787960756
- ISBN-13978-0787960759
- Edition1st
- PublisherJohn Wiley & Sons
- Publication date18 April 2002
- LanguageEnglish
- Dimensions22.23 x 15.24 x 2.54 cm
- Print length240 pages
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From the brand
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Patrick Lencioni is the pioneer of the organizational health movement and the author of 13 bestselling books, including, including The Five Dysfunctions of a Team, The Advantage, and The Ideal Team Player. For the past 25 years, Pat and his firm, The Table Group, have provided leaders with products and services to make their organizations more effective, their teams more cohesive, and their employees more fulfilled.
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The Five Dysfunctions of a Team Model
Like it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball coach to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another. Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. The first step toward reducing politics and confusion within your team is to understand that there are five dysfunctions to contend with, and address each that applies, one by one.
DYSFUNCTION #1: ABSENCE OF TRUST
The fear of being vulnerable with team members prevents building of trust within the team.
DYSFUNCTION #2: FEAR OF CONFLICT
The desire to preserve artificial harmony stifles the occurrence of productive, ideological conflict.
DYSFUNCTION #3: LACK OF COMMITMENT
The lack of clarity or buy-in prevents team members from making decisions they will stick to.
DYSFUNCTION #4: AVOIDANCE OF ACCOUNTABILITY
The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.
DYSFUNCTION #5: INATTENTION TO RESULTS
The pursuit of individual goals and personal status erodes the focus on collective success.
Product description
Review
Building a cohesive team is not complicated, declares Lencioni, president of his own management consulting firm and author of The Five Temptations of a CEO. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The story is about a female CEO who is hired to bring together a dysfunctional executive staff to work as a team in a company that just two years earlier had looked promising. The scenarios that follow are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. The five dysfunctions discussed are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. At the end of the story, the main points are summarized, and clearly written suggestions and exercises are offered to help, bring about change. Concise and easy to follow, this book is recommended for academic and public libraries with management collections and for anyone who is a member of a team that needs improvement. --Bellinda Wise, Nassau Community Call. Lib. Garden City, NY (Library Journal, April 15, 2002)
"...there is a lot of good sense in this book...certainly offers some useful pointers..." (Supply Management, 28 March 2002)
"...is worth exploring..." (Progress, Summer 2002)
"...an entertaining quick read filled with information easy to digest..." (The star online, 12 August 2003)
From the Inside Flap
After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways that no one ever had before.
In The Five Dysfunctions of a Team, Patrick Lencioni offers a leadership fable that is as compelling and enthralling as it is realistic, relevant, and practical. Through his keen intellect and storytelling power, he turns to the fascinating, complex world of teams.
Kathryn Petersen, DecisionTech's CEO, faces the ultimate leadership crisis: uniting a team that is in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's riveting tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions that go to the very heart of why teams--even the best ones--often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.
Just as with his other books, Lencioni has written a compelling fable with a deceptively simple yet powerful message for all those who strive to be exceptional team leaders.
From the Back Cover
Praise for The Five Dysfunctions of a Team
"A gripping analysis of what makes teams work effectively. This fine work is a must-read for any leader that has come to grips with the fact that no one makes progress--much less succeeds--alone."
- James H. Amos Jr., president and CEO, Mail Boxes Etc.
"Every manager and executive will recognize themselves somewhere in this book. Lencioni distills the problems that keep even the most talented teams from realizing their full potential. Even more important, he shows--in prose that is crisp, clear, and fun to read--how to solve them."
- Geoffrey A. Moore, chairman, The Chasm Group; author, Crossing the Chasm, Inside the Tornado, and Living on the Fault Line
"This book is as thought-provoking, insightful, and rich with ideas as The Five Temptations of a CEO. I've used it with my team and it works!"
- Phillip J. Hildebrand, executive vice president and chief distribution officer, New York Life Insurance Company
"Compelling and incisive, this will become the definitive guide on how to build and manage successful teams."
- Jean Kovacs, president and CEO, Comergent Technologies
"As practical, readable, and compelling as his other books. I'm sure this will be another business classic."
- Richard Carr, president and CEO, TEC International
About the Author
Product details
- Publisher : John Wiley & Sons; 1st edition (18 April 2002)
- Language : English
- Hardcover : 240 pages
- ISBN-10 : 0787960756
- ISBN-13 : 978-0787960759
- Dimensions : 22.23 x 15.24 x 2.54 cm
- Best Sellers Rank: 5,577 in Books (See Top 100 in Books)
- 11 in Human Resources Management
- 18 in Business Team Management Skills
- 100 in Business Leadership Skills
- Customer reviews:
About the author

Patrick Lencioni is founder and president of The Table Group, a firm dedicated to helping leaders improve their organizations’ health since 1997. His principles have been embraced by leaders around the world and adopted by organizations of virtually every kind including multinational corporations, entrepreneurial ventures, professional sports teams, the military, nonprofits, schools, and churches.
Lencioni is the author of ten business books with over three million copies sold worldwide. His work has appeared in the Wall Street Journal, Harvard Business Review, Fortune, Bloomberg Businessweek, and USA Today.
Prior to founding The Table Group, Lencioni served on the executive team at Sybase, Inc. He started his career at Bain & Company and later worked at Oracle Corporation.
Lencioni lives in the San Francisco Bay Area with his wife and their four sons.
To learn more about Patrick and The Table Group, please visit www.tablegroup.com.
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The story is engaging and easy to read, and the theory at the end is concise and well written.
We used this to discuss and work on our team dynamics and it allowed us to have valuable conversations.
Unlike so many other books of advice, the recommendations in Five Dysfunctions really work, with improvements in my team's performance becoming visible and consistent with a few weeks of our kick-off meeting.
If you work in any kind of management, you should absolutely read this book and implement its recommendations - especially the ones regarding the way that YOU, personally, lead your team. It will be the best move you ever made.
This book shows you what you need as a team to be successful, he goes through the five dysfunctions and shows you that they are like a chain, not one of them should be missing. as i begin to read this book, i can now see why alot of teams fail, even though they have such gifted players. they are all sorts of dysfunctions in your average team. Pattrick shows you, that just missing something like trust can really screw up your objectives that your team sets. for example, he say that "if there is no trust, you as the leader may set certain targets. some people in the team may not agree, yet they don't speak up, and because they don't agree. they are not willing some commit" and obviously, if they don't commit. they may not give sufficient effort. Which in effect lessens the power of the blow you and your team deliver.the book is filled will lots of little things such as this. i do think you will benefit a ton by picking up this title
Hope this review was helpful, please feel free to write me at moneymavericks92@gmail.com








