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Fitbit Surge Fitness Super Watch

3.5 out of 5 stars 1,116 customer reviews
| 411 answered questions

Price: £157.99 - £266.51
Black
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  • Maximise training, maintain intensity and monitor calorie burn with automatic wrist-based heart rate monitoring
  • Surge automatically monitors how long and how well you sleep
  • Built with eight-sensor technology and high battery life
  • With multi-sport functionality Surge, lets you track every aspect of your training
  • Designed with improved smartwatch features

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Product information

Technical Details
StyleUltimate Fitness Super Watch
BrandFitbit
  
Technical Specification
Additional Information
Item Weight
Delivery Destinations:Visit the Delivery Destinations Help page to see where this item can be delivered.
Find out more about our Delivery Rates and Returns Policy
ASINB00SWMQ5RK
Date First Available29 Jan. 2015
Best Sellers Rank 2,788 in Sports & Outdoors (See top 100)
  
 

Product description

Product Description

Fitbit Surge Fitness Super Watch.

Box Contains

  • 1 x Fitbit Surge Tracker
  • 1 x Charging cable
  • 1 x Wireless USB dongle
  • 1 x Free Fitbit account

Note - The charging cable and wireless USB dongle are stored in the bottom section of the box.

Call the Fitbit customer service number on (+44(0)2088653243). The Service is available from 9am to 6pm (Mon-Fri). Standard service provider rates apply. The Service is toll free.


From the manufacturer

Category Everyday Everyday Everyday Active Performance
Steps, Calories, Distance
Clock
Sleep Quality & Silent Alarm
Floors Climbed
Active Minutes
Caller ID
Continuous Heart Rate
Music Control & Notifications
GPS Tracking

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Size: Large (6.3 -7.8 in)Colour: Tangerine
I write this with a heavy heart. For years I have been a huge fan of Fitbit recommending them to friends and family (who went out and bought) but my love affair with Fitbit is now dwindling.

Over the years I have had numerous Fitbit trackers, I have owned a Fitbit One, Fitbit Ultra, Fitbit Flex, Fitbit Charge HR and now a Fitbit Surge so I am not a newbie to the brand, anything from it.

In February I took the plunge (after so much humming and hawing) to buy the Fitbit Surge (the most expensive model). It was my birthday treat with birthday money and it took me weeks to decide that I could afford to buy one. So imagine my dismay when in May my new Fitbit's (watch one) strap started to bubble and come away from the watch face. I contacted Fitbit and very quickly I was sent a replacement out (watch 2).

I turned watch 2 on and this one had screen problems. Again I contacted them about this and they sent out another Fitbit (watch 3) which worked well. Fast forward another few months and, you guessed it, I have more problems and this time it is the same as watch one, the strap is bubbling. 7 months and my third watch was problematic.

This time I contacted Fitbit once more with the hope of changing the watch to an alternative model, one that had straps I could replace rather than having to change the whole watch as it doesn't have a replaceable strap. I have the most expensive model and explained that I was happy to change model to a lesser value and not receive any refund for the difference. This apparently is not acceptable. They don't do "upgrades". OK, I took that with a huge pinch of salt because on a forum I am am member of, where I discussed my Fitbit problems, two members said they had their fitbits changed for a different model.
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
Just after 6 months, the heart rate function stopped recording my heart rate accurately and now has almost stopped working altogether. For the price, I would expect this to have worked for significantly longer.
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
Bought this for my son for Christmas, the snap bubbled and now split, because it is our of the 45 day warranty I can't return!!!!
Very disappointed
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Size: Large (6.3 -7.8 in)Colour: Blue Verified Purchase
This fitbit is not just for the fitness fanatics. I bought this fitbit because I like the bigger style and because it has built in gps and my main form of exercise is walking. I wear this watch all the time and was very conscious at work, I work in a supermarket, of damaging it. Having had knocked it a couple of times and having done no damage I can say it is surprisingly resilient,even with its large screen. The menu set up is very user friendly and the touch screen is very good. I like the little details like the circle around the time telling you how active you have been and the line under your blood pressure telling you how high it has been. This means you can have an insight into your activity throughout the day without having to get out your phone or tablet and sync it. I also like the review you get on the watch itself after you log an exercise, telling you amongst other things the calories you have burnt and average heart rate. The only isssue I have had with it is the odd occasion it doesn't since but if I turn my tablet and the watch off this always sorts it out. The battery life depend on how many times I use the gps but tends to last 4/5 days. I try and let the battery run right down and then charge it for 2 hrs in the evening but this isnt always possible, if it runs low in the morning I do charge it for ten minutes before work, which keeps it going all day and beyond, and have found it has not compromised the integrity of the battery at all .Having had a Hr, which I had to send back because of a faulty battery, I by far prefer this one in all ways and recommend to everyone.
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
After my second Surge after the first was wildly inaccurate I can now say as follows.
The altitude is usually half that of what Strava records and what maps and guide books say what the correct gain is!!!

Today I rode 14 miles around Hope in the Peak District of which my guide book and mapping suggest is approximately 2100-2300 feet. Fitbit Surge recorded 1000 feet!
This is unacceptable as a mountain bike rider as I judge a ride on feet climbed not miles ridden. This is why I bought it in the first place.
I'm returning the device and intend buying another brand!
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
First one had the strap fail and was replaced under warranty.
Replacement has different strap issues but now out of warranty.
The watch functions very well just strap issues are a concern.
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
Ordered this for my Husband's birthday. So far so good. Has not experienced any of the issues yet with strap threatening to become detached from the watch face. Easy to set up get going with.

Syncs effortlessly with the Fitbit app on his iPhone, however the same cannot be said with syncing it to the computer. The wireless sync dongle is not picked up by the computer, although that may be a computer issue, and nothing to do with the dongle itself
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Size: Large (6.3 -7.8 in)Colour: Black Verified Purchase
Rubbish - it's already been replaced once by Amazon (very effcieint thank you), but now the strap has started to perish. Extremely poor quality!
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