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First, Break All the Rules: What the World's Great Managers Do Differently ([Simon & Schuster business books]) Hardcover – 5 May 1999

4.3 out of 5 stars 91 customer reviews

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Product details

  • Hardcover: 270 pages
  • Publisher: Simon & Schuster Ltd (5 May 1999)
  • Language: English
  • ISBN-10: 0684852861
  • ISBN-13: 978-0684852867
  • Product Dimensions: 15.5 x 2.5 x 23.5 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (91 customer reviews)
  • Amazon Bestsellers Rank: 437,704 in Books (See Top 100 in Books)
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Product description

Amazon Review

Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organisation debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Buckingham and Coffman outline "four keys" to becoming an excellent manager: finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organised, this book tells you exactly how to improve as a supervisor. --Dan Ring --This text refers to an out of print or unavailable edition of this title.

Review

"As the authors put it, "a great deal of the value of a company lies between the ears of its employees." The key to success is growing that value by listening to and understanding what lies in their hearts -- Mssrs. Buckingham and Coffman have found a direct way to measure and make that critical connection. At Carlson Companies, their skills are helping us become the truly caring company that will succeed in the marketplace of the future."-Marilyn Carlson Nelson President and CEO, Carlson Companies

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