Finding and Knowing: The Psychology of Digital Information Use Paperback – 24 Nov 2005
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There are also surprising usage results. When the Web first came about, it was feared that many users might feel lost when browsing. But in practice, few call this a problem. And those that do are not overly concerned. What was unvariably complained about was the speed of response. The author ties this back to the biological restrictions of human working memory, which demands a subsecond response, for the brain to optimally process information.
The book also leads into the Semantic Web. It describes how ontologies might be built up, and the difficulties in doing this.
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