Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Kindle Price: £7.99

Save £7.00 (47%)

includes VAT*
* Unlike print books, digital books are subject to VAT.

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Deliver to your Kindle or other device

Fierce Conversations: Achieving success in work and in life, one conversation at a time by [Scott, Susan]
Kindle App Ad

Fierce Conversations: Achieving success in work and in life, one conversation at a time Kindle Edition

4.7 out of 5 stars 46 customer reviews

See all 13 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
£7.99

Length: 280 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled

40 Kindle Books for £1
Browse our selection of Kindle Books discounted to £1 each. Learn more
Get a £1 reward for movies or TV
Enjoy a £1.00 reward to spend on movies or TV on Amazon Video when you purchase any Amazon Kindle Book from the Kindle Store (excluding Kindle Unlimited, Periodicals and free Kindle Books) offered by Amazon.co.uk. A maximum of 1 reward per customer applies. UK customers only. Offer ends at 23:59 on Wednesday, September 27, 2017. Terms and conditions apply

Product description

Review

"Plenty of helpful tools and assignments." --Publishers Weekly

"Plenty of helpful tools and assignments." Publishers Weekly"

"Plenty of helpful tools and assignments." Publishers Weekly"

A reminder that the way out is through, she provides great techniques for navigating the passage. David Allen, New York Times bestselling author of Getting Things Done
A life-affirming primer for moving us toward the conversations we need to have most. Doug Stone, New York Times bestselling coauthor of DifficultConversations
Plenty of helpful tools and assignments. Publishers Weekly

Scott s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own. Booklist"

"A reminder that 'the way out is through, '...she provides great techniques for navigating the passage."--David Allen, New York Times bestselling author of Getting Things Done
"A life-affirming primer for moving us toward the conversations we need to have most."--Doug Stone, New York Times bestselling coauthor of Difficult Conversations
"Those whose conversations with co-workers or family members aren't producing the results they want will find plenty of helpful tools and assignments in this succinct guide."--Publishers Weekly

"Scott's workbook exercises will allow readers to have effective, life-changing fierce conversations of their own."--Booklist

-A reminder that 'the way out is through, '...she provides great techniques for navigating the passage.---David Allen, New York Times bestselling author of Getting Things Done
-A life-affirming primer for moving us toward the conversations we need to have most.---Doug Stone, New York Times bestselling coauthor of Difficult Conversations
-Those whose conversations with co-workers or family members aren't producing the results they want will find plenty of helpful tools and assignments in this succinct guide.---Publishers Weekly

-Scott's workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.---Booklist

Book Description

A newly revised and updated edition the bestselling classic guide to effective communication

Product details

  • Format: Kindle Edition
  • File Size: 703 KB
  • Print Length: 280 pages
  • Page Numbers Source ISBN: 0670031240
  • Publisher: Piatkus (13 Oct. 2011)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B005SZ1PJW
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 4.7 out of 5 stars 46 customer reviews
  • Amazon Bestsellers Rank: #60,472 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  • Would you like to tell us about a lower price?


Customer Reviews

4.7 out of 5 stars
Share your thoughts with other customers

Top Customer Reviews

Format: Paperback
Fierce Conversations is a guidebook on how to make relationships meaningful and successful. It's simplicity of focusing on "one conversation at a time" avoids the pitfall of a relationship deteriorating in Scott's words "slowly then suddenly". The idea that our lives (and work) succeed or fail one conversation at a time, including those conversations we don't have is compelling.
The case studies from her consulting practice are reasonably instructive. Some of the models such as Mineral Rights and the Decision Tree are practical and useful to managers and coaches. This is both a "think about this" and a "here's how to use it" book that can give people the courage and tools to tell others what they are seeing and believing.
We can all think of relationships that will benefit from applying some of these ideas and organisations that need to adopt them. Just think what could have happened at Enron, etc. if people had been willing to talk to each other about what was really going on? However one of the best concepts in the book is the notion of having "Fierce Conversations" with yourslef before having them with others.
The ideas are simple yet powerful and can change the way we talk both to ourselves and to others. The examples are rather better applied to business than to personal situations and the chapter on “ let silence do the heavy lifting” covers some important ideas but seems a little muddled. Apart from that the book is an easy read. Well worth having as part of the "tool kit"
Comment 36 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
If you work in a bureaucracy, or have read Jack Welch's autobiography, here's a how to get on with it guide - or at least, a big chunk of it. If you haven't read Jack Welch's book - go take a look (try "straight from the gut"). The reference here is to the one regret Mr Welch admits to: not getting on with some things sooner. At the heart of Fierce Conversations is a practical model for doing just that, and in particular handling the difficult people stuff you might rather avoid and put off. And it's not a bad model at that.

The book is written in the "American Business Book" style - chatty, with lots of anecdotes - so on first glance feels a bit lightweight. I prefer my knowledge to be well polished and structured, ideally with evidenced research, and in contrast this book comes across as rather haphazard and slapdash. But if you can stand the American style, there's gold in them thar hills.

Susan Scott's model offers a good way to make sure you deal with the things you need to deal with in conversations, and critically shows how you can avoid the collateral damage it's easy to inflict when doing so. That's the real essence of the book - how to navigate through the difficult conversations you need to have. "Fierce Conversations" is perhaps catchier than "A practical way to have the hard conversations without getting into an argument", which is what this is really about. The principles here actually offer ways to avoid dangerously wild, hostile, or vicious behaviour, which "fierce" might suggest. The model Ms Scott presents to do this is a good one. This reflects the wider trend in academic and business thinking about how to get things done - which is to recognise that it's about people, stupid.
Read more ›
1 Comment 25 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
Excellent read!! I was introduced to some of the material from Susan Scott and I immediately ordered this book afterwards. Really useful ideas that can improve relationships at work and at home. Very impressed.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
This is a good book - makes you think about how you relate to one another.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
This may be the most important book you ever read. Period.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
This is a book I recommend to all my executive coaching clients, and they come back and tell me how useful it is.
How many times have you experienced problems at work because someone isn't getting a message that they need to be told? Whether it's because of fear of that person, or because we are reluctant to 'hurt their feelings', or because we worry that they are so fragile that giving them this essential feedback will send them off the rails, very often we suppress what we want to say.
Susan Scott makes the case for authenticity as the essential characteristic for a healthy workplace and a successful business, and gives useful pointers on how to deliver difficult messages without an accompanying emotional payload.
Highly recommended.
Comment 23 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
By Rolf Dobelli TOP 500 REVIEWER on 3 Jun. 2004
Format: Hardcover
This book offers numerous useful principles that will help anyone become a better conversationalist and a more responsive listener. Read carefully because gems of very valuable content are scattered through the entire book, a sentence here, a quotation there, buried in long, interesting digressions about the author's life, people she's known and clients she's worked with over time. A judicious editor could have made a very sharp and effective pocket book out of this material, which is about managing intense, strong discussions with skill. As it is, you'll have to do some digging, but you'll have a perfectly good time doing it, particularly if you are a fan of New Age mantras and can handle a little touchy-feely vocabulary. We assure you that the lessons you'll learn about conversations - including fierce ones - will stand you in good stead.
Comment 12 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

click to open popover