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Experience Design Paperback – 18 Apr 2001

2.5 out of 5 stars 2 customer reviews

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Product details

  • Paperback: 304 pages
  • Publisher: New Riders (18 April 2001)
  • Language: English
  • ISBN-10: 0735710783
  • ISBN-13: 978-0735710788
  • Product Dimensions: 20.3 x 1.8 x 25.1 cm
  • Average Customer Review: 2.5 out of 5 stars 2 customer reviews
  • Amazon Bestsellers Rank: 1,673,260 in Books (See Top 100 in Books)
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Product description

Amazon Review

Experience Design's layout is itself an experience in design. With its dynamic typography and visually elusive chapter divisions, it is definitely not a how-to manual or even a primer on software. It's more like a visual and textual think-piece: a personal gallery of intriguing user experiences, eg: online shopping or offline dinner parties--even human-to-human conversation. (You can get an idea of this at the book's companion Web site:

Every spread is filled with images (in some cases, the very typography is like an image) that illustrate specific issues in experience design. Examples range from Web sites to traffic signs to restaurants. Whether discussing a young woman's online diary (; the seating arrangements at Emeril's Delmonico restaurant in New Orleans; the complaint community at; the garden-like bounty of Nokia mobile phone covers; or the "simpler" experiences of matches, tarot cards or Bang & Olufsen home media products, author Shedroff invites readers to figure out what the attraction is, what keeps the user engaged and how the experience gets resolved. Among the general topics explored are navigation in information design, usability in interface design and narrative structure in interaction design. All come with online and offline examples (eg: the Louvre for "offline" navigation and for online usability).

Shedroff is an experience strategist and has designed experiences in a variety of media, especially interactive and information design and branding. His client list includes Herman Miller, Nike, Bell Atlantic, Swissbank and Microsoft. In 1995 I.D. named him one of the 40 most important designers in the country. Here his analyses, like the form of the book, are open and flowing. Whether he's discussing wayfinding, personal meaning or the use of metaphoric devices, Shedroff raises important questions for anyone involved in design today. In many ways, this book is like a list of author's favourites--albeit a list in which each item illuminates some kernel of contemporary design wisdom. --Angelynn Grant


"A stunning book that would be equally at home in the art or IT sections of the bookshop."Freelance Informer, Aug 2001 "It provides a visually eclectic assortment of sources."WEBSPACE, Aug 2001

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Top customer reviews

on 8 May 2001
Format: Paperback
0Comment| 6 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 22 January 2003
Format: Paperback|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse

Most helpful customer reviews on 3.2 out of 5 stars 18 reviews
9 people found this helpful.
4.0 out of 5 starsBreadth of Experiences
on 6 May 2001 - Published on
Format: Paperback|Verified Purchase
33 people found this helpful.
1.0 out of 5 starsSelf indulgent pap
on 3 May 2001 - Published on
Format: Paperback|Verified Purchase
3 people found this helpful.
5.0 out of 5 starsRequired reading for creative people
on 17 June 2002 - Published on
Format: Paperback
22 people found this helpful.
2.0 out of 5 starsGood Technical Writing - Bad Examples
on 1 May 2001 - Published on
Format: Paperback
One person found this helpful.
4.0 out of 5 starsgood experience, bad design
on 10 October 2001 - Published on
Format: Paperback
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