Exectuve Recling Extra Padded Black Office Chair MO17 BK
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Top Customer Reviews
I purchased this chair recently and would just like to let people know that the build quality is abysmal!
The screw fittings on the armrests don't line up with the fixings on the seat so its near darn impossible to attach the arm rests to the chair back and the seat.
I'm quite handy when it comes to fixing things and i struggled for over an hour modifying the fixings just to get this chair together.
Someone not so handy would have sent the chair back for a refund.
After getting it together i tried the tilt function which got stuck when locked in the lock position, when i tried to pull the lever out to release the lock position the lever came off in my hand.
really disappointing i thought.
Any way buyer beware, not sure were there made but i know for a fact that this chair wasn't tested before it was dispatched to me.
My misses said: well you get what you pay for, i disagree, its not worth what i paid, if i knew what i was getting i would have shopped around and got something better built for the same money.
Good luck if you decide to buy this chair, i hope your purchase is better than mine!
LATER UPDATE: I feel like I should also add...I weigh about 56kg, so it's not like I'm too heavy for the chair to work properly. It's sinking more and more often now, and it's a bit annoying. I have to say at this point that I would not have purchased this chair had I known it would do this. Will have to get a fat cushion for the seat.
UPDATE SEPTEMBER 2012: I received a comment from the seller, offering a replacement gaslift. I contacted them on a Friday, and by Monday the gaslift had arrived. Unfortunately, it did not include instructions on how to replace it, and I had thrown away the original instructions. Thanks to this video [...]I figured it out. It's pretty simple in theory, but my husband had to help with hammering the gaslift away from the chair.
the chair seemed good for a while
however i was hoovering and noticed 2 small pieces of metal under the chair, i thought nothing of it at the time.
then i noticed it now leans to the left when no one is sitting on it. i investigated the cause and found the pieces of metal were parts of a washer that had cracked and was now letting metal rub together. i looked even closer and found a large crack in the metal where the gas lift meets the tilting assembly. it looks like metal fatigue
my wife is currently pregnant and if the chair had snapped while she was sat on it you could imagine my distress
metal fatigue and damage can not be caused by normal infrequent use so it must be a manufacturing flaw which it must have had when it was shipped to me.
if this chair was to break, there would be a heavy chair falling and a large sharp edged spike standing on my floor.
i am now scared to sit on the chair and it sits unused now
i contacted the seller he said that they dont do returns they just send a replacement part.
not too sure if that infringes my rights but il be looking it up.
To set up the chair it is easy you do not need anything special for it.It is massive, comfortable, anyhow you are sitting in it it holds your back without giving pain! I bought it for my work-office work. 9-10 hours a day sitting a good chair is elemental to have! this is one of them! The quality of the material is good, soft, couldn't even wish for a better one! Thank you!
Then I was sat on it the other day and the left arm snapped whilst I was sat in it with my four month old. As the arms lock the back of the chair in place you can imagine what happened as I fell backwards with my child in my arms. I have requested a full refund from the company and explained what has happened. They have ignored my email and confirmed that replacement parts are on the way. I did not request replacement parts, I do not want the chair. Avoid this chair, poorly made.
Most Recent Customer Reviews
After nearly two years, it has become uncomfortable. Feels like there is no padding for my rearPublished 8 months ago by bella
Had this for a few years, still going strong the only issue was the height is now sat at the bottom die to a leak in the center shock.Published 12 months ago by Harley Gaskin
Great chair, easy to assemble and good quality. Well worth it :)Published 12 months ago by Rui Novo
Good for the first few months, build quality is poor, and the button that operates the back reclining starts to get less and less responsive to the point where I'm having to reach... Read morePublished 15 months ago by Lewis