– Jeff Teper, Microsoft Corporate Vice President, Office Servers & Services Program Management
“ This will become a mainstay in your SharePoint library, and should be one of the first books you read on SharePoint–no matter what your role.”
– Jared Spataro, Microsoft Senior Director, SharePoint
About the Author
Prior to joining Jornata, Scott was director of enterprise architecture at Microsoft and has held numerous leadership positions, including a senior management position leading a Microsoft-focused consulting team at Dell. Scott has worked with Microsoft teams at the local, regional, and international levels for years, often participating as an adviser to the Microsoft product teams.
Scott is a recognized thought leader and published author of several books and hundreds of magazine articles, and he has regular speaking engagements at events around the globe. Scott received his M.A. in computer science from Boston University and did his postgraduate work at Bentley’s McCallum Graduate School of Business. He is a Microsoft Certified Solution Master for SharePoint, a Microsoft SharePoint Server MVP, and a Microsoft Certified Architect for SharePoint. Scott is on Twitter (@sjam) and hosts his blog at www.scottjamison.com. He lives in the Boston area with his wife, Sung.
Susan Hanley is an independent consultant specializing in the design, development, and implementation of successful knowledge management portal solutions based on the SharePoint platform, with a focus on information architecture, user adoption, governance, and business value metrics. She is an internationally recognized expert in knowledge management and has led hundreds of knowledge management, portal strategy, design, and implementation engagements based on the SharePoint platform and other platforms in the course of a 30-year consulting career. Immediately prior to establishing Susan Hanley LLC, Sue led the Portals, Collaboration, and Content Management practice for Dell. Sue joined Plural (which was acquired by Dell in 2003) after more than 18 years at American Management Systems. In 1995, she became the first director of knowledge management for AMS, a position she held for five years. Prior to establishing the AMS Knowledge Centers, she was a project executive and business analyst on a variety of information systems deployment engagements.
Sue is a frequent writer and speaker on the topic of implementing successful intranet portal solutions, SharePoint governance and adoption, and measuring the value of knowledge management investments. She has made top-rated presentations at conferences all over the world. Sue is the coauthor of Essential SharePoint 2007 (Addison-Wesley, 2007) and Essential SharePoint 2010 (Addison-Wesley, 2011) and is a featured author of four books on knowledge management.
Sue has an M.B.A. in information systems management from the Smith School at the University of Maryland at College Park and a B.A. in psychology from the Johns Hopkins University. Sue writes the Essential SharePoint blog for Network World at www.networkworld.com/community/ sharepoint. Her Twitter handle is @susanhanley. Sue and her husband live in Bethesda, Maryland, and are the proud parents of three young adults.
Chris Bortlik works at Microsoft as an Office 365 technology specialist, working with enterprise customers and partners in the northeast region of the United States. Chris is a SharePoint “Insider” within Microsoft and works closely with the SharePoint product team. He holds the SharePoint 2010 MCITP and MCTS certifications and has been working with SharePoint since 2001.
Chris speaks frequently at Microsoft events (including the SharePoint Conference), SharePoint Saturday, and user group meetings. Chris was a contributing author of the Essential SharePoint 2010 book (Addison-Wesley, 2011). He also publishes a blog on TechNet at http://blogs.technet.com/cbortlik. Outside of blogging, Chris is active on social networking sites, including Twitter, where you can follow him at @cbortlik. Prior to joining Microsoft in 2008, Chris was a customer for fourteen years, working in technical IT architect, development, and management roles—primarily leading .NET- and SharePoint-related projects for large enterprise customers, including FM Global and John Hancock.
Chris holds a B.S. in computer science from Wentworth Institute of Technology and an M.B.A. from the Bentley University McCallum Graduate School of Business.
Chris lives in Woburn, Massachusetts, with his wife, Marisa, and their four daughters: Kayla, Jessica, Liliana, and Sophia.
Donal Conlon, vice president of delivery at Jornata, is a technology expert with 20 years in the IT industry, working primarily on Microsoft and IBM technologies. The majority of his career has been spent providing collaboration solutions on many platforms, with a focus on Microsoft SharePoint. Donal has held leadership positions at several companies in his career and currently works as a senior consultant at Jornata, delivering solutions on SharePoint and Office 365.
Donal holds an engineering degree from the University of Ireland, Galway.