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Essential Guide to Operations Management: Concepts and Case Notes (Wiley) Paperback – 27 Oct 2009

4.4 out of 5 stars 14 customer reviews

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Product details

  • Paperback: 224 pages
  • Publisher: John Wiley & Sons; 1 edition (27 Oct. 2009)
  • Language: English
  • ISBN-10: 0470749490
  • ISBN-13: 978-0470749494
  • Product Dimensions: 15.2 x 1.8 x 23 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Bestsellers Rank: 515,060 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

From the Inside Flap

The book is presented as a "reader" text rather than a thick text book. The new text will offer:

  • a fresh and attractive perspective of the subject, routed in the practicalities of Operations Management, but reflective and supported by sound research underpinnings.
  • A long awaited, more affordable and user–friendly book for the field.

From the Back Cover

This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts.

"Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach – they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies".
Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA

"This is an excellent concise text that introduces students to all of the key areas – it′s an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses".
Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK

"For today′s or tomorrow′s business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow".
Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK

"This book combines technical theory ′book smarts′ with real life experience ′street smarts′ in a flowing read".
Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA

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Customer Reviews

4.4 out of 5 stars
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Top Customer Reviews

Format: Paperback
Having recently completed a 12 month MBA I can say, hand on heart, that of the myriad texts I bought and borrowed during the duration of the course, this is the only one I read cover to cover! Exceptionally accessible, providing a tremendous overview of the subject and both structured and written in such a way that you'll find yourself picking it up of your own free will, this text really was a breath of fresh air.
It does not seek to be exhaustive and that in itself makes for an emminently more readable book. For the sake of assignments or dissertation preparation it provides excellent background to base a search of the library and journals on (and who in their right mind would base an assignment on one text anyway?) and for a more casual reader it concentrates on the critical concepts of interest without overwhelming with material which is of no interest or use.
Is it the only book you'll need to read? No, but I feel confident in saying that was not the intention. Is it the first book you should read? Certainly!
My congratulations go out to Forrester and Bamford!
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Format: Paperback
As one of the texts for learning Operations Management out of MBA modules, it is obvious that the content provides learners to grasp the fundamental knowledge of Operations Management.
In the book, the topics are divided into several sections so that learners can study each part one by one. After reading the first part, the learner can go to next step with the comprehension, and move to further section.
Moreover, many pictures encourage the reader to comprehend the content easily.
It is therefore that I strongly recommend this book, if you want to study Operations Management.
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Format: Paperback Verified Purchase
I bought this book as it was required reading for an Operations Management module during my degree. It provides a succinct and easy-to-digest introduction to the occasionally tricky and complex subject of OM, and the writing style is detailed while still being highly readable. The real-world case studies included in each chapter help to provide business context to the presented concepts.

Despite being a fairly short paperback, the book is quite pricey hence the 4 stars rather than 5.
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Format: Paperback
good book with all the areas covered. if you want to know basics abt operations mgt then go for it...
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By Nuupla on 11 Oct. 2010
Format: Paperback
The book condition is very good and takes only a short time to arrive!
Thank you
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Format: Paperback Verified Purchase
An excellent guide for anyone wanting to venture into or is interested in learning more about operations management. Very accessible and provides great insight into the breadth of operations management. Also contains useful additional academic reading after each chapter that came in handy for assignments as well as for general knowledge. Very clear and concise - highly recommended.
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Format: Paperback Verified Purchase
I could waffle on about how highly I rate this book, but I'm going to try and keep it short and sweet.
As an Undergraduate Business student it's reassuring to see that this book was so useful to MSc Students. However for me I just wanted a book that would read a little lighter than the door stop text books recommended by my module leader, while providing me the necessary essential information to pass this class.
This book is not only fit nicely into my oh so nice handbag but the content is so engagingly written that it was hard to put it down, even in the wee hours of the morning.
The modal diagram that breaks down into more detail in each paragraph was beyond helpful; making the daunting task of learning the vast subject of Operations Management, easy to digest and dare I say enjoyable.
I could argue that this book does miss some elements of operations and lacks the detail of a larger textbook. However I would swap the dwindling pages of the steadfast authors in this subject for my constant handbag companion every time.
At the core of this book is a depth of knowledge and accessible format, without being patronising. It is a unique book in its field in that it is intelligent and engaging. This is why my copy is covered in note and I love it.
Thanks Bamford & Forrester; I am now enthused about Operations Management and miss a many a night out to read your book. For anyone who wants to square up like me, this book is for you.
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