Top critical review
Trouble free for one year and a half... after that good luck!
on 23 May 2017
So my printer has just gone past the two year mark. Mind you it had started giving trouble some time before this. I must say for the most part I didnt have any issues but then after one of their updates things began to go down hill. It began giving me an alert that it won't print with non genuine inks. So ok like most people I went for the cheaper option because I could not afford the genuine ones. However when I got the genuine ink it still didn't recognise it. There was many nozzle self cleanings resorting to removeing and replacing ink several times. I must point out that with each nozzle clean your ink is going down yet you havn't printed a thing!
I'd often remove ink which was half full yet the printer said they were empty. One minute it would print with one set of ink, replace it with the new ones, NOTHING..put back the old ones (which were still half full mind you) still nothing. Uninstalling the update worked once.. yet here I am again wasiting valuable time trouble shooting and trouble shooting. How FRUSTRATING to know that I've barely used this printer and its already packed up on me, and at a point when I need it most.
Is it too much to ask for things to work seemlessly for much longer than their warranty period? Siigh