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Engaged: Unleashing Your Organization's Potential Through Employee Engagement by [Holbeche, Linda, Matthews, Geoffrey]
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Engaged: Unleashing Your Organization's Potential Through Employee Engagement Kindle Edition

4.5 out of 5 stars 20 customer reviews

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Product Description

Review

"An interesting take on engagement in tough economic time… the case studies, practical advice and research make for a compelling resource"--HR Magazine

"A valuable, up-to-date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action"--People Management

"Very readable and comprehensive... for the many HR practitioners and managers out there suffering from information overload, it may well be the only book they need to read in this area"--HR Zone

"A neat, well written book"--Public Net

Review

“The current economic crisis has underlined how traditional means of managing people are no longer effective. Too many businesses underperform because they can no longer count on the commitment of their workforce. Only by treating employees as key stakeholders and engaging them will organizations be successful. This timely book provides a practical roadmap for companies to create an engaged workforce and is essential reading for all business leaders.”―Professor Klaus Schwab, Founder and Executive Chairman, World Economic Forum

“This is an important contribution to leaders and managers across all types of organizations. I believe readers of this book will be more confident and better equipped to address the issues their organizations are facing.”―David MacLeod, Chairman of the UK Government–sponsored Employee Engagement Task Force and co–author of the influential report to the UK Government ‘Engaging for Success’

“This book highlights in a very understandable and comprehensive way, one of the most important HR concepts of our age, ‘engagement’. During difficult times, we need more than ever to engage our workforce, to get them involved and committed. This book shows how to do it, and is a ‘must read’ for all line managers and HR professionals.”―Cary L. Cooper, CBE, Distinguished Professor of Organizational Psychology and Health at Lancaster University Management School, UK

“A must read, timely and practical primer on how to engage any workforce – warts and all.”―Will Hutton, author of Them and Us: Changing Britain – Why We Need a Fair Society, Principal at Hertford College, Oxford, UK, Weekly Columnist at The Guardian and The Observer Newspapers

“An engaging book about engagement! Linda and Geoff have produced an authoritative book that makes the business case, the emotional case and developed an easy to understand model that will allow HR practitioners and line managers to accelerate implementation. Recognizing there is no ‘one size fits all’ approach, the book is full of practical case studies that will inspire and enthuse.”―Dean Royles, Director, NHS Employers

“The topic of employee engagement has caught the imagination of researchers and practitioners. But for many it is not clear what exactly it is, how you measure it and more importantly if, when and why it is related to productivity. In this well researched, easy to read, and eminently practical book Linda Holbeche and Geoff Matthews answer all the central questions about engagement. The book is topical, very up–to–date and highly practical.”―Adrian Furnham, Professor of Psychology, University College London, writer on leadership and management topics and regular columnist for the Sunday Times

“This book is a major contribution to helping managers take action to improve employee engagement in their business context. It’s packed with ideas and advice for managers who want to foster commitment and energize their organizations. The authors’ ideas around creating a new employment relationship built on engagement will have wide currency in the years ahead, and are as necessary as they are revolutionary for all business executives.”―Mike Cullen, Ernst and Young Global Managing Partner – People

"An interesting take on engagement in tough economic time… the case studies, practical advice and research make for a compelling resource"―HR Magazine 

"A valuable, up–to–date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action"―People Management

"Very readable and comprehensive... for the many HR practitioners and managers out there suffering from information overload, it may well be the only book they need to read in this area"―HR Zone

"A neat, well written book"―Public Net


Product details

  • Format: Kindle Edition
  • File Size: 1153 KB
  • Print Length: 344 pages
  • Publisher: Jossey-Bass; 1 edition (13 Sept. 2012)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B009F09W7I
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: 4.5 out of 5 stars 20 customer reviews
  • Amazon Bestsellers Rank: #156,258 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

4.5 out of 5 stars
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Top Customer Reviews

By Martin Turner HALL OF FAMETOP 500 REVIEWERVINE VOICE on 30 Oct. 2012
Format: Hardcover
Using a wide spread of evidence, mainly from the UK, Engaged offers a well argued case for investing in employee engagement and offers a framework and approaches for doing so.

Employee engagement is less than ten years old as a widespread concept in industry. Nonetheless, there is now a wide body of evidence to show that the majority of employees in most organisations are either not engaged, or actively disengaged. Holbeche's book explores this data and links it to other research which shows the impact not only of engaged and disengaged employees, but also the way in which assertive, passive and good citizen employees engage.

This book is squarely aimed at general managers and at the Communications teams which are often tasked in large organisations with the engagement function. The background and research are from large businesses and public sector organisations, and this book is an invaluable assembly of evidence which should help anyone looking to improve their theoretical base who works in those kinds of organisations.

It has less to offer small and medium enterprise managers, where engagement is generally face to face and where management interactions tend to be more intuitive than structural.

This is a welcome addition to the literature on employee engagement, and Internal Communications specialists will get a lot from it.
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Format: Hardcover Verified Purchase
As an HR consultant I read a lot of these type of books. I recommend this one for both HR professionals and line managers - because it looks at how to get the most out of your employees in today's business environment, with all its economic pressures, job insecurities and at a time when social media comments on everything you do before an employee briefing has even been considered.

The book covers the whole gambit of employee engagement: from what it is, how to measure it, how to put action plans in place to improve it, even how to handle any resistance to your efforts, and all the way up to sustaining that culture of engagement. It's supported throughout by relevant case studies, check lists and models. It's a good balance of text book and how-to manual.

I found it very useful and generally a good and interesting read, particularly the case studies - it's great to see that it can be done.
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By A John VINE VOICE on 14 Oct. 2012
Format: Hardcover Vine Customer Review of Free Product ( What's this? )
The secret to success in any organisation lies with its employees. Those with employees who give more, do better. But how to get employees to value their work, and the company enough to give that bit more can be difficult. This book elaborates on the psychological contract employees have with their organisation - a concept Holbeche has put forward in previous books, such as Understanding Change: Theory, Implementation and Success. Here, Matthews and Holbeche present a model for engagement and action, based on four key areas: connection, voice, support and scope.

The book is very readable, with plenty of examples and case studies to illustrate the points made, and generally, the same over-riding point comes throughout - find a way to connect to your staff. This is the kind of book you would read through, and then go back to, to look deeper at some parts of the model, thinking it through against your own circumstances.

On first read, it is difficult to gauge the effectiveness of the model, although the ideas come across as very logical, and seem to be highly applicable to the work environment. The book also links the model to work in knowledge management, and quotes the work of authors such as Clever: Leading Your Smartest, Most Creative People, which is highly applicable to areas like healthcare. This is part of an approach building from the early work of
...Read more ›
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Format: Hardcover Vine Customer Review of Free Product ( What's this? )
Employee engagement is a hot topic at the moment. It's not enough to just let your staff know what's happening, you want them to be engaged, to be connected to the strategic direction and ethos of your company. Effective engagement is expected to lead to increased satisfaction levels and productivity.

This book provides interesting insights into the psychology behind the company-staff relationship and provides a model of engagement and action. It should prove a useful read for anyone involved in internal communications, organisational development, change management, HR or those working on staff engagement activities of any sort.

It's a nicely written book and provides lots of real world examples. It's not a 'how to' manual ... it just gives you useful foundations for planning your own employee engagement strategies. I found myself taking copious notes as I was reading as ideas were sparking. To me, that's the mark of a book that's worth reading!
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By Sussman TOP 50 REVIEWERVINE VOICE on 21 Nov. 2012
Format: Hardcover Vine Customer Review of Free Product ( What's this? )
Before getting into the review it best to understand Employee Engagement, it is a Business management term coined in the 1990s, it purportedly relates to employees enthusiasm for their work. Thus their interaction in the business and their performance in a way that furthers organization's interests, trying to measure the degree of an employee engagement in terms of positive or negative attitude to their job coupled with willingness to learn and perform at work. However, this should not be confused with employee satisfaction, motivation and or organisational culture.

Initial thoughts on this book:

I found this book well-grounded and relatively updated in current thinking and good practice, it is well researched and its target audience are managers, the text here is not bogged down with convoluted in academic terms, but rather this then acts as guide, a rather useful text for all managers across a company's frame work - well worth getting.
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