Buying Options

Kindle Price: £28.49
includes VAT*
* Unlike print books, digital books are subject to VAT.

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Buy for others

Give as a gift or purchase for a group. Learn more

Buying and sending eBooks to others

Select quantity
Choose delivery method and buy eBooks
Recipients can read on any device

These eBooks can only be redeemed by recipients in your country. Redemption links and eBooks cannot be resold.

This item has a maximum order quantity limit.

Deliver to your Kindle or other device

Kindle App Ad
Employee Engagement and Communication Research: Measurement, Strategy and Action by [Walker, Susan]

Follow the Author

Something went wrong. Please try your request again later.

Employee Engagement and Communication Research: Measurement, Strategy and Action 1st Edition, Kindle Edition

5.0 out of 5 stars 3 customer reviews

See all 7 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition

Kindle Monthly Deal
Browse a new selection of discounted Kindle Books each month. Shop now

Product description


"Susan Walker - one of the most genned up and practical people on measurement that I she goes through the essential steps from setting objectives for your measurement through to action" (Suzanne Peck, President, Institute of Internal Communication and MD Sequel Group)

"From her long and extensive background in research in both the UK and US, Susan Walker has written an excellent primer for anyone about to conduct any sort of employee research. Frankly, in this chaotic and breathtakingly changing world, I can't imagine how anyone could launch an internal communication effort without doing the sort of homework Susan recommends. Do yourself a favor and keep her book nearby for ready reference any time you need to know what employees really believe." (Roger D’Aprix, ABC and IABC Fellow)

"Staff surveys can be extremely useful as a catalyst for real change. BBC surveys showed that people's sense of being valued by the BBC doubled after our major cultural change programme.. Result!" (Greg Dyke, BBC Director General 2000 - 2004 and media executive)

Book Description

Teaches how to conduct robust, reliable but cost effective research and align it with the strategy of the business

Includes case studies and interviews of best practice throughout from companies such as Sinicakas, Aon, Echo Research and HCS consulting, allowing readers to see theory applied in practice

Demonstrates how to evaluate and measure research from employee engagement to change effectively in your organization

Product details

  • Format: Kindle Edition
  • File Size: 1851 KB
  • Print Length: 257 pages
  • Publisher: Kogan Page; 1 edition (3 Nov. 2012)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B009SMR99G
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 5.0 out of 5 stars 3 customer reviews
  • Amazon Bestsellers Rank: #1,109,147 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  • Would you like to tell us about a lower price?

3 customer reviews

5.0 out of 5 stars

Review this product

Share your thoughts with other customers

11 November 2012
Format: Paperback
One person found this helpful
Comment Report abuse
26 July 2015
Format: Paperback
8 November 2012
Format: Paperback

Most helpful customer reviews on 5.0 out of 5 stars 2 reviews
Karen Wisdom
5.0 out of 5 starsEssential reading for practitioners in this field
16 January 2013 - Published on
Format: Paperback
2 people found this helpful.
Kathleen A. Waton
5.0 out of 5 starsExcellent Practical Guide to Employee Surveys and Measurement
14 January 2013 - Published on
Format: Paperback
2 people found this helpful.
click to open popover