Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results Paperback – 1 Sep 2007
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"Providing a complete framework for applying emotional intelligence to meet the unique challenges of project managers, this powerful book gives readers the tools, techniques and guidance they need." --Primavera magazine
From the Back Cover
Technical knowledge alone just isn't enough to bring the toughest projects in successfully. You need good people skills. Emotional Intelligence for Project Managers introduces you to the basic concepts of emotional intelligence and shows how you can apply them to your project goals. You'll learn to use interpersonal skills to get more out of your people and achieve greater results with less effort.
Even if you already recognize the role and value of emotions in the workplace—the way relationships influence the way decisions are made and work gets done— Emotional Intelligence for Project Managers gives you the tools and guidance you need to take your E.I. to a higher level, bringing projects in on time and under budget by changing the way you interact with your people. Packed with checklists and self-assessments, this book shows you how to:
Set the tone and direction for the project • Communicate more effectively • Improve your listening skills • Motivate, coach, and mentor your team members • Create a positive work environment • Establish the kind of high team morale that will help you attract and retain high performing project team members • Productively handle stress, criticism, and blame • Cast a vision for project objectives that will energize, inspire, and motivate your people • Leverage emotional information to make better decisions
The more complex the project, the more significant your interpersonal skills become to achieving a successful outcome. Rich with real-world examples, guidance, and step-by-step techniques, Emotional Intelligence for Project Managers will help you make the leap from being a good project manager to being a great one.
Anthony Mersino, PMP, has more than 20 years of project management experience. He has worked at IBM, Ameritech, and Unisys, and consults for such clients as Abbott Laboratories and NORC at the University of Chicago. He teaches courses for ESI International and Northwestern University and is a member of the National Speakers Association, the Project Management Institute, and the American Society for the Advancement of Project Management.See all Product description
Top customer reviews
Most helpful customer reviews on Amazon.com
What I found exciting is how the author explained emotions that I've gone through as a project manager and mapped it to the EI models. Many times I found myself saying "That's me!" when the author described instances at work where our emotional strength can be challenged and most importantly how we reacted to the situation. Many of us have heard of self-awareness, self-management, and social-awareness in the context of EI. The author spends time describing how managers use these skills ineffectively and then gives us actionable steps to become more effective in these areas.
I wrote notes in the margins and found myself circling many key words and quotes from the author because the information quickly became very personal to me. The book is short enough and broken down logically so that it can be used for reference during the work day. I hope you enjoy it as much as I did.
Definitely suggest reading if you plan on improving your environment at work.
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